Healing Hands Home Care, Inc
Address: 6730 W Higgins, Chicago, IL 60656
Phone: 7737923333
Quality Measures
Measures
Most Recent Rating
(Reported 01-01-2022)
(Reported 01-01-2022)
Trend
Quality of patient care star rating
0.50(16.67%)
Date | Quality of patient care star rating |
1/2023 | 3 |
How often the home health team began their patients' care in a timely manner
96.7%
-2.40(-2.48%)
Date | How often the home health team began their patients' care in a timely manner |
1/2023 | 96.7 |
How often the home health team taught patients (or their family caregivers) about their drugs
100%
0.00(0.00%)
Date | How often the home health team taught patients (or their family caregivers) about their drugs |
1/2023 | 100 |
How often the home health team determined whether patients received a flu shot for the current flu season
59.8%
-2.50(-4.18%)
Date | How often the home health team determined whether patients received a flu shot for the current flu season |
1/2023 | 59.8 |
How often patients got better at walking or moving around
77.2%
1.30(1.68%)
Date | How often patients got better at walking or moving around |
1/2023 | 77.2 |
How often patients got better at getting in and out of bed
82.1%
9.60(11.69%)
Date | How often patients got better at getting in and out of bed |
1/2023 | 82.1 |
How often patients got better at bathing
79.1%
4.90(6.19%)
Date | How often patients got better at bathing |
1/2023 | 79.1 |
How often patients' breathing improved
70.6%
-1.20(-1.70%)
Date | How often patients' breathing improved |
1/2023 | 70.6 |
How often patients got better at taking their drugs correctly by mouth
91.8%
6.00(6.54%)
Date | How often patients got better at taking their drugs correctly by mouth |
1/2023 | 91.8 |
How often home health patients had to be admitted to the hospital
22.7%
0.00(0.00%)
Date | How often home health patients had to be admitted to the hospital |
1/2023 | 22.7 |
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
11.3%
0.00(0.00%)
Date | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
1/2023 | 11.3 |
How often physician-recommended actions to address medication issues were completely timely
98%
-2.00(-2.04%)
Date | How often physician-recommended actions to address medication issues were completely timely |
1/2023 | 98 |
Patient Surveys
Measures
Most Recent Rating
(Reported 01-01-2022)
(Reported 01-01-2022)
Trend
HHCAHPS Survey Summary Star Rating
0.00(0.00%)
Date | HHCAHPS Survey Summary Star Rating | Number of completed Surveys | Response rate |
1/2023 | 4 | 68 | 23 % |
Star Rating for health team gave care in a professional way
1.00(20.00%)
Date | Star Rating for health team gave care in a professional way | Number of completed Surveys | Response rate |
1/2023 | 5 | 68 | 23 % |
Percent of patients who reported that their home health team gave care in a professional way
89%
1.00(1.12%)
Date | Percent of patients who reported that their home health team gave care in a professional way | Number of completed Surveys | Response rate |
1/2023 | 89 | 68 | 23 % |
Star Rating for health team communicated well with them
-1.00(-25.00%)
Date | Star Rating for health team communicated well with them | Number of completed Surveys | Response rate |
1/2023 | 4 | 68 | 23 % |
Star Rating team discussed medicines, pain, and home safety
0.00(0.00%)
Date | Star Rating team discussed medicines, pain, and home safety | Number of completed Surveys | Response rate |
1/2023 | 4 | 68 | 23 % |
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
85%
2.00(2.35%)
Date | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | Number of completed Surveys | Response rate |
1/2023 | 85 | 68 | 23 % |
Star Rating for how patients rated overall care from agency
0.00(0.00%)
Date | Star Rating for how patients rated overall care from agency | Number of completed Surveys | Response rate |
1/2023 | 3 | 68 | 23 % |
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
86%
3.00(3.49%)
Date | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Number of completed Surveys | Response rate |
1/2023 | 86 | 68 | 23 % |
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
74%
-1.00(-1.35%)
Date | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | Number of completed Surveys | Response rate |
1/2023 | 74 | 68 | 23 % |
Healing Hands Home Care, Inc Location
Address: 6730 W Higgins, Chicago, IL 60656
Phone: 7737923333
Website: https://healinghandshomecare.com/
About Chicago
Located on the shores of Lake Michigan, Chicago is famous for its stunning architecture, deep-dish pizza, and vibrant blues and jazz music. The city is known for iconic landmarks like the Willis Tower (formerly Sears Tower), Millennium Park, and Navy Pier. Chicago also offers world-class museums, sports teams, and a thriving theater district.About Home Care
Home care for seniors is any service or support that provides independence and safety with the intention of improving one’s quality of life while aging in place. Home care and home health care can be provided by family members, professional caregivers, and healthcare professionals. Home care may include personal care assistance, companionship, and even skilled nursing, often through agencies or privately contracted and licensed caregivers.