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Senior Resources » Home Care » Michigan » Muskegon » Mercy Health Vns

Mercy Health Vns

Quality Measures

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
Quality of patient care star rating
0.00(0.00%)
Date Quality of patient care star rating
1/20233.5
How often the home health team began their patients' care in a timely manner
98.9%
1.40(1.42%)
Date How often the home health team began their patients' care in a timely manner
1/202398.9
How often the home health team taught patients (or their family caregivers) about their drugs
99.8%
0.00(0.00%)
Date How often the home health team taught patients (or their family caregivers) about their drugs
1/202399.8
How often the home health team determined whether patients received a flu shot for the current flu season
77.9%
-7.90(-10.14%)
Date How often the home health team determined whether patients received a flu shot for the current flu season
1/202377.9
How often patients got better at walking or moving around
82.7%
2.00(2.42%)
Date How often patients got better at walking or moving around
1/202382.7
How often patients got better at getting in and out of bed
83.8%
1.40(1.67%)
Date How often patients got better at getting in and out of bed
1/202383.8
How often patients got better at bathing
85.6%
0.80(0.93%)
Date How often patients got better at bathing
1/202385.6
How often patients' breathing improved
85.4%
-0.90(-1.05%)
Date How often patients' breathing improved
1/202385.4
How often patients got better at taking their drugs correctly by mouth
79.1%
1.40(1.77%)
Date How often patients got better at taking their drugs correctly by mouth
1/202379.1
How often home health patients had to be admitted to the hospital
14.5%
0.00(0.00%)
Date How often home health patients had to be admitted to the hospital
1/202314.5
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
14.4%
0.00(0.00%)
Date How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
1/202314.4
How often physician-recommended actions to address medication issues were completely timely
98.9%
0.00(0.00%)
Date How often physician-recommended actions to address medication issues were completely timely
1/202398.9

Patient Surveys

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
HHCAHPS Survey Summary Star Rating
-1.00(-33.33%)
Date HHCAHPS Survey Summary Star Rating Number of completed SurveysResponse rate
1/2023340824 %
Star Rating for health team gave care in a professional way
0.00(0.00%)
Date Star Rating for health team gave care in a professional way Number of completed SurveysResponse rate
1/2023440824 %
Percent of patients who reported that their home health team gave care in a professional way
87%
0.00(0.00%)
Date Percent of patients who reported that their home health team gave care in a professional way Number of completed SurveysResponse rate
1/20238740824 %
Star Rating for health team communicated well with them
-1.00(-33.33%)
Date Star Rating for health team communicated well with them Number of completed SurveysResponse rate
1/2023340824 %
Star Rating team discussed medicines, pain, and home safety
0.00(0.00%)
Date Star Rating team discussed medicines, pain, and home safety Number of completed SurveysResponse rate
1/2023340824 %
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
82%
3.00(3.66%)
Date Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them Number of completed SurveysResponse rate
1/20238240824 %
Star Rating for how patients rated overall care from agency
0.00(0.00%)
Date Star Rating for how patients rated overall care from agency Number of completed SurveysResponse rate
1/2023340824 %
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
86%
2.00(2.33%)
Date Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) Number of completed SurveysResponse rate
1/20238640824 %
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
77%
2.00(2.60%)
Date Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family Number of completed SurveysResponse rate
1/20237740824 %

Mercy Health Vns Location

Address: 888 Terrace Street, Muskegon, MI 49442
Phone: 2316724663
About Muskegon

Muskegon, a city located in the state of Michigan (MI), is home to a population of approximately 166,847 people. Muskegon boasts a median age of 36.1, with around 21% of its residents aged 60 or above. 6.6% of the population identifies as US Veterans. 16.7% of Muskegon residents are disabled. The city has an average household income of $40,900, while the unemployment rate stands at 10.4%, and around 22.9% of the population is considered to be living below the poverty level. In terms of housing, the average home value in Muskegon is $100,939, with a monthly rent averaging $855.

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About Home Care

Home care for seniors is any service or support that provides independence and safety with the intention of improving one’s quality of life while aging in place. Home care and home health care can be provided by family members, professional caregivers, and healthcare professionals. Home care may include personal care assistance, companionship, and even skilled nursing, often through agencies or privately contracted and licensed caregivers.

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