Avera At Home Dba [email protected] O' Neill,NE


Overall Rating Based on
41 Surveys & Reviews


Contacts

Address: 209 East Benton Street, Suite 110
O' Neill,NE
Phone: (402) 336-5296

Profile

Registered with Medicare? Yes
CMS Certification Number (CCN)*: 287071
Type of Ownership: VOLUNTARY NON-PROFIT - OTHER
Certification Date: 07-09-1992
Services: Nursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Home Health Aide

Patient Surveys

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
HHCAHPS Survey Summary Star Rating
---

Date HHCAHPS Survey Summary Star Rating Number of completed Surveys Response Rate
01-01-2022 3 41 41%
Health team gave care in professional way
---

Date Health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 2 41 41%
Percent of patients who reported that their home health team gave care in professional way
83%
---

Date Percent of patients who reported that their home health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 83 41 41%
Star Rating for health team communicated well with them
---

Date Star Rating for health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 5 41 41%
Percent of patients who reported that their home health team communicated well with them
90%
---

Date Percent of patients who reported that their home health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 90 41 41%
Star Rating team discussed medicines, pain, and home safety
---

Date Star Rating team discussed medicines, pain, and home safety Number of completed Surveys Response Rate
01-01-2022 2 41 41%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
75%
---

Date Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them Number of completed Surveys Response Rate
01-01-2022 75 41 41%
Star Rating for how patients rated overall care from agency
---

Date Star Rating for how patients rated overall care from agency Number of completed Surveys Response Rate
01-01-2022 2 41 41%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
77%
---

Date Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) Number of completed Surveys Response Rate
01-01-2022 77 41 41%
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
83%
---

Date Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family Number of completed Surveys Response Rate
01-01-2022 83 41 41%

Review Summary*

Support Services 0 Reviews
Special and Personal Needs 0 Reviews
Communication 0 Reviews
Availability 0 Reviews
Overall Experience 0 Reviews
Post your review of Avera At Home Dba [email protected]

 

1. Support Services

Do they offer the services that I need, and if not, are they willing to help me arrange for additional services? Can they provide the type of care my doctor ordered?


Rate it:

Comments:


Post your review of Avera At Home Dba [email protected]

 

2. Special and Personal Needs

Do they take care to meet my special needs (like language or cultural preferences) and the personal care services I need (like bathing, dressing, and using the bathroom)?


Rate it:

Comments:


Post your review of Avera At Home Dba [email protected]

 

3. Communication

Are they patient and take the time to explain their answers to your satisfaction?


Rate it:

Comments:


Post your review of Avera At Home Dba [email protected]

 

4. Availability

Is staff available 24/7 for emergencies and are they easy to contact?


Rate it:

Comments:


Post your review of Avera At Home Dba [email protected]

 

5. Overall Experience

Did the Home Care provider meet your expectations?


Rate it:

Comments:


Comments

Post Your Comment