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Senior Resources » Home Care » Ohio » Cleveland » Southwest General Home Health

Southwest General Home Health

Quality Measures

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
Quality of patient care star rating
0.00(0.00%)
Date Quality of patient care star rating
1/20232.5
How often the home health team began their patients' care in a timely manner
56.3%
-11.00(-19.54%)
Date How often the home health team began their patients' care in a timely manner
1/202356.3
How often the home health team taught patients (or their family caregivers) about their drugs
98.7%
-0.80(-0.81%)
Date How often the home health team taught patients (or their family caregivers) about their drugs
1/202398.7
How often the home health team determined whether patients received a flu shot for the current flu season
78.5%
-13.60(-17.32%)
Date How often the home health team determined whether patients received a flu shot for the current flu season
1/202378.5
How often patients got better at walking or moving around
76.2%
0.10(0.13%)
Date How often patients got better at walking or moving around
1/202376.2
How often patients got better at getting in and out of bed
79.4%
2.30(2.90%)
Date How often patients got better at getting in and out of bed
1/202379.4
How often patients got better at bathing
79.6%
2.00(2.51%)
Date How often patients got better at bathing
1/202379.6
How often patients' breathing improved
83.8%
1.10(1.31%)
Date How often patients' breathing improved
1/202383.8
How often patients got better at taking their drugs correctly by mouth
73%
2.30(3.15%)
Date How often patients got better at taking their drugs correctly by mouth
1/202373
How often home health patients had to be admitted to the hospital
14.4%
0.00(0.00%)
Date How often home health patients had to be admitted to the hospital
1/202314.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
10.6%
0.00(0.00%)
Date How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
1/202310.6
How often physician-recommended actions to address medication issues were completely timely
96.6%
-1.80(-1.86%)
Date How often physician-recommended actions to address medication issues were completely timely
1/202396.6

Patient Surveys

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
HHCAHPS Survey Summary Star Rating
1.00(25.00%)
Date HHCAHPS Survey Summary Star Rating Number of completed SurveysResponse rate
1/2023451437 %
Star Rating for health team gave care in a professional way
0.00(0.00%)
Date Star Rating for health team gave care in a professional way Number of completed SurveysResponse rate
1/2023451437 %
Percent of patients who reported that their home health team gave care in a professional way
90%
1.00(1.11%)
Date Percent of patients who reported that their home health team gave care in a professional way Number of completed SurveysResponse rate
1/20239051437 %
Star Rating for health team communicated well with them
0.00(0.00%)
Date Star Rating for health team communicated well with them Number of completed SurveysResponse rate
1/2023451437 %
Star Rating team discussed medicines, pain, and home safety
1.00(33.33%)
Date Star Rating team discussed medicines, pain, and home safety Number of completed SurveysResponse rate
1/2023351437 %
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
75%
-2.00(-2.67%)
Date Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them Number of completed SurveysResponse rate
1/20237551437 %
Star Rating for how patients rated overall care from agency
1.00(25.00%)
Date Star Rating for how patients rated overall care from agency Number of completed SurveysResponse rate
1/2023451437 %
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
90%
3.00(3.33%)
Date Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) Number of completed SurveysResponse rate
1/20239051437 %
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
80%
-2.00(-2.50%)
Date Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family Number of completed SurveysResponse rate
1/20238051437 %

Southwest General Home Health Location

Address: 7575 Old Oak Blvd, Cleveland, OH 44130
Phone: 4408166850

About Cleveland, Ohio

The City of Cleveland sits along the shore of Lake Erie in Cuyahoga County. Affectionately known as The Land, it is home to the Rock and Roll Hall of Fame, Great Lakes Science Center, and the world-famous West Side Market. In Cleveland, residents can spend the day rooting for the Browns, eating Polish Boys, and visiting Playhouse Square. Cleveland, Ohio has a population of over 378,000; 14 percent of which are ages 65 and over.

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About Home Care

Home care includes a broad spectrum of services and supports, all with one primary objective: to facilitate ways for you to maintain your independence, ensure your safety, and enable you to stay in the comfort of your own home for a longer period. It's about providing you with the assistance you need, when you need it, without compromising on your autonomy or personal space.

Home care for seniors is any service or support that provides independence and safety with the intention of improving one’s quality of life while aging in place. Home care and home health care can be provided by family members, professional caregivers, and healthcare professionals. Home care may include personal care assistance, companionship, and even skilled nursing, often through agencies or privately contracted and licensed caregivers.

When Should You Choose Home Care?

Everyone is different and everyone lives under different circumstances. However, here are a few factors for seniors and their families to look out for: Everyday tasks have become more difficult (cooking, cleaning, laundry, etc.), forgetfulness, loneliness, good hygiene is becoming harder to maintain, frequent falls, decline in mobility, weakened motor skills.

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