Adventist Health Home Care Services > Portland, Oregon Home Care

Adventist Health Home Care Services Portland, OR


Overall Rating Based on
1105 Surveys & Reviews


Contacts

Address: 5835 Ne 122nd Ave Ste 155
Portland, OR
Phone: (503) 251-6301

Profile

Registered with Medicare? Yes
CMS Certification Number (CCN)*: 387047
Type of Ownership: VOLUNTARY NON PROFIT - RELIGIOUS AFFILIATION
Certification Date: 11-13-1980
Services: Nursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social
Home Health Aide

Quality Measures

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
Quality of Patient Care Star Rating
+0(+0.00%)

Date Quality of Patient Care Star Rating
01-01-2022 3.0
10-30-2020 3.0
04-30-2020 3.0
02-20-2020 3.5
10-29-2019 3.5
06-24-2019 3.5
03-27-2019 3.5
01-23-2019 3.0
10-24-2018 3.0
07-25-2018 3.0
04-11-2018 3.5
01-24-2018 3.5
10-24-2017 3.5
07-12-2017 3.5
04-12-2017 3.5
01-26-2017 3.5
How offten the home health team began their patient' care in a timely manner
93.6%
-2(-1.58%)

Date How offten the home health team began their patient' care in a timely manner
01-01-2022 93.6
10-30-2020 95.1
04-30-2020 96.9
02-20-2020 98.4
10-29-2019 97.4
06-24-2019 96.6
03-27-2019 95.9
01-23-2019 95.0
10-24-2018 95.6
07-25-2018 94.6
04-11-2018 94.3
01-24-2018 92.8
10-24-2017 93.9
07-12-2017 94.0
04-12-2017 94.4
01-26-2017 94.3
How offten the home health team taugh patients (or their family caregivers) about their drugs
96.7%
-2(-1.63%)

Date How offten the home health team taugh patients (or their family caregivers) about their drugs
01-01-2022 96.7
10-30-2020 98.3
04-30-2020 98.7
02-20-2020 98.4
10-29-2019 98.2
06-24-2019 98.2
03-27-2019 98.2
01-23-2019 98.4
10-24-2018 98.2
07-25-2018 98.1
04-11-2018 98.2
01-24-2018 98.6
10-24-2017 98.8
07-12-2017 98.9
04-12-2017 99.1
01-26-2017 99.1
How often the home health team checked patients' risk of falling
99.7%
+0(+0.10%)

Date How often the home health team checked patients' risk of falling
01-01-2022 Not provided
10-30-2020 99.7
04-30-2020 99.6
02-20-2020 99.8
10-29-2019 99.8
06-24-2019 99.6
03-27-2019 99.6
01-23-2019 99.2
10-24-2018 99.3
07-25-2018 99.3
04-11-2018 98.8
01-24-2018 98.6
10-24-2017 98.6
07-12-2017 98.6
04-12-2017 98.6
01-26-2017 99.3
How often the home health team checked patients for depression
95.5%
0(-0.21%)

Date How often the home health team checked patients for depression
01-01-2022 Not provided
10-30-2020 95.5
04-30-2020 95.7
02-20-2020 96.8
10-29-2019 96.3
06-24-2019 95.4
03-27-2019 95.2
01-23-2019 95.1
10-24-2018 95.1
07-25-2018 95.5
04-11-2018 94.8
01-24-2018 93.8
10-24-2017 94.0
07-12-2017 94.0
04-12-2017 93.7
01-26-2017 94.4
How often the home health team determined whether patients received a flu shot for the currnet flu season
65.5%
-7(-10.03%)

Date How often the home health team determined whether patients received a flu shot for the currnet flu season
01-01-2022 65.5
10-30-2020 72.8
04-30-2020 71.4
02-20-2020 72.6
10-29-2019 72.8
06-24-2019 72.8
03-27-2019 72.7
01-23-2019 74.4
10-24-2018 74.7
07-25-2018 75.3
04-11-2018 75.8
01-24-2018 74.5
10-24-2017 74.3
07-12-2017 74.3
04-12-2017 75.2
01-26-2017 74.8
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).
79%
-4(-4.36%)

Date How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
01-01-2022 Not provided
10-30-2020 79.0
04-30-2020 82.6
02-20-2020 83.7
10-29-2019 84.5
06-24-2019 83.8
03-27-2019 83.2
01-23-2019 84.1
10-24-2018 84.1
07-25-2018 84.5
04-11-2018 85.8
01-24-2018 86.0
10-24-2017 85.6
07-12-2017 85.7
04-12-2017 85.9
01-26-2017 84.2
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
94.2%
+3(+3.06%)

Date With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
01-01-2022 Not provided
10-30-2020 94.2
04-30-2020 91.4
02-20-2020 90.9
10-29-2019 91.7
06-24-2019 91.9
03-27-2019 93.4
01-23-2019 95.3
10-24-2018 95.7
07-25-2018 97.1
04-11-2018 97.3
01-24-2018 97.0
10-24-2017 97.8
07-12-2017 97.8
04-12-2017 97.7
01-26-2017 97.8
How often patients got better at walking or moving around
79.6%
+4(+5.29%)

Date How often patients got better at walking or moving around
01-01-2022 79.6
10-30-2020 75.6
04-30-2020 73.7
02-20-2020 76.1
10-29-2019 76.4
06-24-2019 77.1
03-27-2019 75.4
01-23-2019 73.4
10-24-2018 72.7
07-25-2018 71.4
04-11-2018 72.4
01-24-2018 72.3
10-24-2017 70.1
07-12-2017 70.2
04-12-2017 68.2
01-26-2017 64.8
How often patients got better at getting in and out of bed
79.9%
-2(-2.44%)

Date How often patients got better at getting in and out of bed
01-01-2022 79.9
10-30-2020 81.9
04-30-2020 78.5
02-20-2020 78.1
10-29-2019 78.1
06-24-2019 78.8
03-27-2019 77.2
01-23-2019 75.6
10-24-2018 74.3
07-25-2018 73.0
04-11-2018 74.1
01-24-2018 74.2
10-24-2017 72.4
07-12-2017 72.6
04-12-2017 71.7
01-26-2017 68.0
How often patients got better at bathing
81.9%
+0(+0.37%)

Date How often patients got better at bathing
01-01-2022 81.9
10-30-2020 81.6
04-30-2020 77.8
02-20-2020 78.2
10-29-2019 79.0
06-24-2019 79.6
03-27-2019 78.6
01-23-2019 77.2
10-24-2018 75.7
07-25-2018 74.1
04-11-2018 73.6
01-24-2018 74.1
10-24-2017 73.6
07-12-2017 73.7
04-12-2017 74.7
01-26-2017 73.7
How often patients' breathing improved
80.5%
+4(+5.23%)

Date How often patients' breathing improved
01-01-2022 80.5
10-30-2020 76.5
04-30-2020 73.7
02-20-2020 74.7
10-29-2019 74.6
06-24-2019 76.1
03-27-2019 74.6
01-23-2019 72.3
10-24-2018 70.9
07-25-2018 69.0
04-11-2018 69.8
01-24-2018 71.2
10-24-2017 71.6
07-12-2017 71.7
04-12-2017 72.4
01-26-2017 69.1
How often patients' wounds improved or healed after an operation
93%
+7(+7.89%)

Date How often patients' wounds improved or healed after an operation
01-01-2022 Not provided
10-30-2020 93.0
04-30-2020 86.2
02-20-2020 83.4
10-29-2019 86.6
06-24-2019 88.7
03-27-2019 88.1
01-23-2019 91.1
10-24-2018 89.6
07-25-2018 87.1
04-11-2018 87.5
01-24-2018 85.9
10-24-2017 85.4
07-12-2017 85.9
04-12-2017 89.6
01-26-2017 89.8
How often patients got better at taking their drugs correctly by mouth
71.0%
+3(+4.57%)

Date How often patients got better at taking their drugs correctly by mouth
01-01-2022 71.0
10-30-2020 67.9
04-30-2020 65.0
02-20-2020 65.5
10-29-2019 66.0
06-24-2019 66.2
03-27-2019 64.7
01-23-2019 62.2
10-24-2018 60.6
07-25-2018 59.7
04-11-2018 60.2
01-24-2018 60.7
10-24-2017 59.2
07-12-2017 59.4
04-12-2017 57.3
01-26-2017 55.3
How often home health patients had to be admitted to the hospital
12.3%
+0(+0.00%)

Date How often home health patients had to be admitted to the hospital
01-01-2022 12.3
10-30-2020 12.3
04-30-2020 12.9
02-20-2020 12.9
10-29-2019 12.9
06-24-2019 13.7
03-27-2019 13.7
01-23-2019 13.7
10-24-2018 13.7
07-25-2018 14.3
04-11-2018 15.3
01-24-2018 16.5
10-24-2017 17.2
07-12-2017 16.3
04-12-2017 16.5
01-26-2017 13.8
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
12.6%
+0(+0.00%)

Date How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
01-01-2022 12.6
10-30-2020 12.6
04-30-2020 10.9
02-20-2020 10.9
10-29-2019 10.9
06-24-2019 16.6
03-27-2019 16.6
01-23-2019 16.4
10-24-2018 16.4
07-25-2018 15.5
04-11-2018 16.5
01-24-2018 16.7
10-24-2017 15.9
07-12-2017 17.2
04-12-2017 14.6
01-26-2017 11.7
How often patients developed new or worsened pressure ulcers
0.6%
+0(+0.00%)

Date How often patients developed new or worsened pressure ulcers
01-01-2022 Not provided
10-30-2020 Not provided
04-30-2020 0.6
02-20-2020 0.6
10-29-2019 0.6
06-24-2019 0.5
03-27-2019 0.5
01-23-2019 0.4
10-24-2018 Not provided
07-25-2018 Not provided
04-11-2018 Not provided
01-24-2018 Not provided
10-24-2017 Not provided
07-12-2017 Not provided
04-12-2017 Not provided
01-26-2017 Not provided
How often physician-recommended actions to address medication issues were completely timely
96.5%
0(-0.31%)

Date How often physician-recommended actions to address medication issues were completely timely
01-01-2022 96.5
10-30-2020 96.8
04-30-2020 96.1
02-20-2020 95.3
10-29-2019 94.7
06-24-2019 94.8
03-27-2019 94.1
01-23-2019 92.8
10-24-2018 Not provided
07-25-2018 Not provided
04-11-2018 Not provided
01-24-2018 Not provided
10-24-2017 Not provided
07-12-2017 Not provided
04-12-2017 Not provided
01-26-2017 Not provided

Patient Surveys

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
HHCAHPS Survey Summary Star Rating
+1(+50.00%)

Date HHCAHPS Survey Summary Star Rating Number of completed Surveys Response Rate
01-01-2022 3 391 24%
10-30-2020 2 358 22%
04-30-2020 2 356 22%
02-20-2020 2 327 23%
10-29-2019 3 305 23%
06-24-2019 3 307 24%
03-27-2019 3 318 24%
01-23-2019 2 323 25%
10-24-2018 2 325 25%
07-25-2018 3 342 25%
04-11-2018 3 348 25%
01-24-2018 3 343 24%
10-24-2017 3 339 24%
07-12-2017 3 316 23%
04-12-2017 2 303 23%
01-26-2017 3 311 24%
Health team gave care in professional way
+1(+50.00%)

Date Health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 3 391 24%
10-30-2020 2 358 22%
04-30-2020 2 356 22%
02-20-2020 2 327 23%
10-29-2019 3 305 23%
06-24-2019 2 307 24%
03-27-2019 3 318 24%
01-23-2019 2 323 25%
10-24-2018 3 325 25%
07-25-2018 3 342 25%
04-11-2018 3 348 25%
01-24-2018 3 343 24%
10-24-2017 3 339 24%
07-12-2017 3 316 23%
04-12-2017 3 303 23%
01-26-2017 3 311 24%
Percent of patients who reported that their home health team gave care in professional way
85%
+1(+1.19%)

Date Percent of patients who reported that their home health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 85 391 24%
10-30-2020 84 358 22%
04-30-2020 83 356 22%
02-20-2020 84 327 23%
10-29-2019 85 305 23%
06-24-2019 84 307 24%
03-27-2019 84 318 24%
01-23-2019 83 323 25%
10-24-2018 84 325 25%
07-25-2018 85 342 25%
04-11-2018 85 348 25%
01-24-2018 86 343 24%
10-24-2017 85 339 24%
07-12-2017 84 316 23%
04-12-2017 84 303 23%
01-26-2017 84 311 24%
Star Rating for health team communicated well with them
+1(+50.00%)

Date Star Rating for health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 3 391 24%
10-30-2020 2 358 22%
04-30-2020 3 356 22%
02-20-2020 2 327 23%
10-29-2019 3 305 23%
06-24-2019 3 307 24%
03-27-2019 3 318 24%
01-23-2019 3 323 25%
10-24-2018 2 325 25%
07-25-2018 3 342 25%
04-11-2018 3 348 25%
01-24-2018 2 343 24%
10-24-2017 2 339 24%
07-12-2017 2 316 23%
04-12-2017 2 303 23%
01-26-2017 3 311 24%
Percent of patients who reported that their home health team communicated well with them
83%
+3(+3.75%)

Date Percent of patients who reported that their home health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 83 391 24%
10-30-2020 80 358 22%
04-30-2020 81 356 22%
02-20-2020 80 327 23%
10-29-2019 81 305 23%
06-24-2019 80 307 24%
03-27-2019 79 318 24%
01-23-2019 79 323 25%
10-24-2018 79 325 25%
07-25-2018 80 342 25%
04-11-2018 80 348 25%
01-24-2018 81 343 24%
10-24-2017 81 339 24%
07-12-2017 80 316 23%
04-12-2017 80 303 23%
01-26-2017 80 311 24%
Star Rating team discussed medicines, pain, and home safety
+0(+0.00%)

Date Star Rating team discussed medicines, pain, and home safety Number of completed Surveys Response Rate
01-01-2022 2 391 24%
10-30-2020 2 358 22%
04-30-2020 2 356 22%
02-20-2020 3 327 23%
10-29-2019 2 305 23%
06-24-2019 3 307 24%
03-27-2019 2 318 24%
01-23-2019 2 323 25%
10-24-2018 2 325 25%
07-25-2018 2 342 25%
04-11-2018 3 348 25%
01-24-2018 3 343 24%
10-24-2017 3 339 24%
07-12-2017 3 316 23%
04-12-2017 2 303 23%
01-26-2017 2 311 24%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
75%
-3(-3.85%)

Date Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them Number of completed Surveys Response Rate
01-01-2022 75 391 24%
10-30-2020 78 358 22%
04-30-2020 78 356 22%
02-20-2020 79 327 23%
10-29-2019 79 305 23%
06-24-2019 79 307 24%
03-27-2019 79 318 24%
01-23-2019 78 323 25%
10-24-2018 78 325 25%
07-25-2018 81 342 25%
04-11-2018 81 348 25%
01-24-2018 83 343 24%
10-24-2017 82 339 24%
07-12-2017 82 316 23%
04-12-2017 80 303 23%
01-26-2017 79 311 24%
Star Rating for how patients rated overall care from agency
+0(+0.00%)

Date Star Rating for how patients rated overall care from agency Number of completed Surveys Response Rate
01-01-2022 2 391 24%
10-30-2020 2 358 22%
04-30-2020 2 356 22%
02-20-2020 2 327 23%
10-29-2019 2 305 23%
06-24-2019 2 307 24%
03-27-2019 3 318 24%
01-23-2019 2 323 25%
10-24-2018 2 325 25%
07-25-2018 3 342 25%
04-11-2018 2 348 25%
01-24-2018 2 343 24%
10-24-2017 2 339 24%
07-12-2017 2 316 23%
04-12-2017 2 303 23%
01-26-2017 3 311 24%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
81%
+7(+9.46%)

Date Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) Number of completed Surveys Response Rate
01-01-2022 81 391 24%
10-30-2020 74 358 22%
04-30-2020 75 356 22%
02-20-2020 78 327 23%
10-29-2019 79 305 23%
06-24-2019 76 307 24%
03-27-2019 75 318 24%
01-23-2019 74 323 25%
10-24-2018 76 325 25%
07-25-2018 77 342 25%
04-11-2018 79 348 25%
01-24-2018 76 343 24%
10-24-2017 75 339 24%
07-12-2017 77 316 23%
04-12-2017 74 303 23%
01-26-2017 79 311 24%
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
74%
+4(+5.71%)

Date Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family Number of completed Surveys Response Rate
01-01-2022 74 391 24%
10-30-2020 70 358 22%
04-30-2020 68 356 22%
02-20-2020 69 327 23%
10-29-2019 70 305 23%
06-24-2019 68 307 24%
03-27-2019 70 318 24%
01-23-2019 71 323 25%
10-24-2018 73 325 25%
07-25-2018 75 342 25%
04-11-2018 74 348 25%
01-24-2018 72 343 24%
10-24-2017 68 339 24%
07-12-2017 70 316 23%
04-12-2017 69 303 23%
01-26-2017 73 311 24%

Review Summary*

Support Services 0 Reviews
Special and Personal Needs 0 Reviews
Communication 0 Reviews
Availability 0 Reviews
Overall Experience 0 Reviews
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1. Support Services

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2. Special and Personal Needs

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3. Communication

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4. Availability

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5. Overall Experience

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