Signature Healthcare At Home Tigard,OR


Overall Rating Based on
1078 Surveys & Reviews


Contacts

Address: 7632 Sw Durham Rd, Suite 105
Tigard,OR
Phone: (503) 783-2470

Profile

Registered with Medicare? Yes
CMS Certification Number (CCN)*: 387148
Type of Ownership: PROPRIETARY
Certification Date: 10-06-2003
Services: Nursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social
Home Health Aide

Quality Measures

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
Quality of Patient Care Star Rating
-1(-20.00%)

Date Quality of Patient Care Star Rating
01-01-2022 2.0
10-30-2020 2.5
04-30-2020 2.5
02-20-2020 3.0
10-29-2019 3.0
06-24-2019 3.5
03-27-2019 3.5
01-23-2019 3.5
10-24-2018 3.5
07-25-2018 3.0
04-11-2018 2.5
01-24-2018 2.5
10-24-2017 2.5
07-12-2017 2.5
04-12-2017 2.5
01-26-2017 3.0
How offten the home health team began their patient' care in a timely manner
61.3%
-26(-29.62%)

Date How offten the home health team began their patient' care in a timely manner
01-01-2022 61.3
10-30-2020 87.1
04-30-2020 93.4
02-20-2020 95.3
10-29-2019 96.4
06-24-2019 97.3
03-27-2019 97.2
01-23-2019 95.6
10-24-2018 95.1
07-25-2018 95.1
04-11-2018 93.3
01-24-2018 90.6
10-24-2017 88.5
07-12-2017 88.4
04-12-2017 86.8
01-26-2017 88.4
How offten the home health team taugh patients (or their family caregivers) about their drugs
99.3%
+0(+0.30%)

Date How offten the home health team taugh patients (or their family caregivers) about their drugs
01-01-2022 99.3
10-30-2020 99.0
04-30-2020 99.0
02-20-2020 99.2
10-29-2019 99.2
06-24-2019 99.5
03-27-2019 99.5
01-23-2019 99.3
10-24-2018 99.1
07-25-2018 98.9
04-11-2018 98.3
01-24-2018 97.6
10-24-2017 97.5
07-12-2017 97.5
04-12-2017 97.7
01-26-2017 97.4
How often the home health team checked patients' risk of falling
99.7%
+1(+0.50%)

Date How often the home health team checked patients' risk of falling
01-01-2022 Not provided
10-30-2020 99.7
04-30-2020 99.2
02-20-2020 99.4
10-29-2019 99.5
06-24-2019 99.8
03-27-2019 99.9
01-23-2019 100.0
10-24-2018 99.9
07-25-2018 99.9
04-11-2018 99.9
01-24-2018 99.9
10-24-2017 99.9
07-12-2017 99.9
04-12-2017 99.9
01-26-2017 99.9
How often the home health team checked patients for depression
97.2%
+1(+1.25%)

Date How often the home health team checked patients for depression
01-01-2022 Not provided
10-30-2020 97.2
04-30-2020 96.0
02-20-2020 96.7
10-29-2019 97.4
06-24-2019 98.7
03-27-2019 99.0
01-23-2019 98.9
10-24-2018 99.0
07-25-2018 99.0
04-11-2018 99.1
01-24-2018 99.2
10-24-2017 99.2
07-12-2017 99.2
04-12-2017 99.5
01-26-2017 99.3
How often the home health team determined whether patients received a flu shot for the currnet flu season
80.0%
-5(-5.33%)

Date How often the home health team determined whether patients received a flu shot for the currnet flu season
01-01-2022 80.0
10-30-2020 84.5
04-30-2020 84.3
02-20-2020 83.4
10-29-2019 84.1
06-24-2019 85.2
03-27-2019 85.3
01-23-2019 86.0
10-24-2018 85.1
07-25-2018 87.1
04-11-2018 86.8
01-24-2018 86.1
10-24-2017 85.8
07-12-2017 85.7
04-12-2017 80.5
01-26-2017 80.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).
90.2%
+1(+1.35%)

Date How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
01-01-2022 Not provided
10-30-2020 90.2
04-30-2020 89.0
02-20-2020 89.8
10-29-2019 91.6
06-24-2019 94.6
03-27-2019 95.0
01-23-2019 95.4
10-24-2018 95.4
07-25-2018 96.0
04-11-2018 96.0
01-24-2018 95.0
10-24-2017 95.1
07-12-2017 95.1
04-12-2017 95.1
01-26-2017 95.6
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
89.8%
-6(-5.77%)

Date With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
01-01-2022 Not provided
10-30-2020 89.8
04-30-2020 95.3
02-20-2020 97.0
10-29-2019 98.1
06-24-2019 97.8
03-27-2019 98.2
01-23-2019 98.1
10-24-2018 97.8
07-25-2018 99.0
04-11-2018 99.3
01-24-2018 98.8
10-24-2017 98.4
07-12-2017 98.4
04-12-2017 98.1
01-26-2017 98.1
How often patients got better at walking or moving around
76.0%
+5(+6.74%)

Date How often patients got better at walking or moving around
01-01-2022 76.0
10-30-2020 71.2
04-30-2020 70.9
02-20-2020 72.3
10-29-2019 73.2
06-24-2019 74.9
03-27-2019 76.9
01-23-2019 76.3
10-24-2018 75.7
07-25-2018 72.9
04-11-2018 67.9
01-24-2018 60.3
10-24-2017 54.0
07-12-2017 54.0
04-12-2017 50.4
01-26-2017 49.0
How often patients got better at getting in and out of bed
77.0%
+2(+2.94%)

Date How often patients got better at getting in and out of bed
01-01-2022 77.0
10-30-2020 74.8
04-30-2020 73.5
02-20-2020 74.7
10-29-2019 74.7
06-24-2019 76.0
03-27-2019 76.7
01-23-2019 74.4
10-24-2018 73.2
07-25-2018 69.0
04-11-2018 63.6
01-24-2018 57.8
10-24-2017 53.1
07-12-2017 53.1
04-12-2017 51.9
01-26-2017 52.9
How often patients got better at bathing
78.9%
+5(+6.33%)

Date How often patients got better at bathing
01-01-2022 78.9
10-30-2020 74.2
04-30-2020 72.3
02-20-2020 75.2
10-29-2019 77.5
06-24-2019 79.0
03-27-2019 80.6
01-23-2019 78.9
10-24-2018 77.6
07-25-2018 74.2
04-11-2018 68.9
01-24-2018 62.9
10-24-2017 59.7
07-12-2017 59.8
04-12-2017 59.5
01-26-2017 59.1
How often patients' breathing improved
73.7%
-4(-4.78%)

Date How often patients' breathing improved
01-01-2022 73.7
10-30-2020 77.4
04-30-2020 78.3
02-20-2020 79.5
10-29-2019 79.6
06-24-2019 79.5
03-27-2019 78.9
01-23-2019 78.1
10-24-2018 78.0
07-25-2018 75.4
04-11-2018 71.9
01-24-2018 68.1
10-24-2017 68.3
07-12-2017 68.2
04-12-2017 68.5
01-26-2017 69.5
How often patients' wounds improved or healed after an operation
92.4%
0(-0.32%)

Date How often patients' wounds improved or healed after an operation
01-01-2022 Not provided
10-30-2020 92.4
04-30-2020 92.7
02-20-2020 90.5
10-29-2019 91.4
06-24-2019 91.1
03-27-2019 90.5
01-23-2019 90.7
10-24-2018 92.8
07-25-2018 93.9
04-11-2018 93.5
01-24-2018 95.8
10-24-2017 93.2
07-12-2017 93.3
04-12-2017 92.8
01-26-2017 92.1
How often patients got better at taking their drugs correctly by mouth
69.0%
+10(+16.36%)

Date How often patients got better at taking their drugs correctly by mouth
01-01-2022 69.0
10-30-2020 59.3
04-30-2020 60.5
02-20-2020 62.4
10-29-2019 62.0
06-24-2019 62.7
03-27-2019 64.0
01-23-2019 60.6
10-24-2018 61.0
07-25-2018 58.7
04-11-2018 52.7
01-24-2018 48.7
10-24-2017 43.8
07-12-2017 43.7
04-12-2017 44.4
01-26-2017 47.4
How often home health patients had to be admitted to the hospital
13.4%
+0(+0.00%)

Date How often home health patients had to be admitted to the hospital
01-01-2022 13.4
10-30-2020 13.4
04-30-2020 13.1
02-20-2020 13.1
10-29-2019 13.1
06-24-2019 16.4
03-27-2019 16.4
01-23-2019 16.4
10-24-2018 16.4
07-25-2018 14.2
04-11-2018 15.3
01-24-2018 16.0
10-24-2017 14.9
07-12-2017 16.8
04-12-2017 15.0
01-26-2017 13.7
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
16.7%
+0(+0.00%)

Date How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
01-01-2022 16.7
10-30-2020 16.7
04-30-2020 17.0
02-20-2020 17.0
10-29-2019 17.0
06-24-2019 18.2
03-27-2019 18.2
01-23-2019 17.5
10-24-2018 17.5
07-25-2018 17.4
04-11-2018 18.2
01-24-2018 17.3
10-24-2017 17.9
07-12-2017 15.4
04-12-2017 13.6
01-26-2017 13.7
How often patients developed new or worsened pressure ulcers
0.3%
+0(+0.00%)

Date How often patients developed new or worsened pressure ulcers
01-01-2022 Not provided
10-30-2020 Not provided
04-30-2020 0.3
02-20-2020 0.3
10-29-2019 0.3
06-24-2019 0.2
03-27-2019 0.3
01-23-2019 0.3
10-24-2018 Not provided
07-25-2018 Not provided
04-11-2018 Not provided
01-24-2018 Not provided
10-24-2017 Not provided
07-12-2017 Not provided
04-12-2017 Not provided
01-26-2017 Not provided
How often physician-recommended actions to address medication issues were completely timely
98.2%
+2(+2.08%)

Date How often physician-recommended actions to address medication issues were completely timely
01-01-2022 98.2
10-30-2020 96.2
04-30-2020 95.3
02-20-2020 94.8
10-29-2019 94.1
06-24-2019 92.5
03-27-2019 91.4
01-23-2019 90.6
10-24-2018 Not provided
07-25-2018 Not provided
04-11-2018 Not provided
01-24-2018 Not provided
10-24-2017 Not provided
07-12-2017 Not provided
04-12-2017 Not provided
01-26-2017 Not provided

Patient Surveys

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
HHCAHPS Survey Summary Star Rating
-1(-33.33%)

Date HHCAHPS Survey Summary Star Rating Number of completed Surveys Response Rate
01-01-2022 2 397 24%
10-30-2020 3 355 24%
04-30-2020 3 326 25%
02-20-2020 2 324 27%
10-29-2019 3 330 27%
06-24-2019 2 326 27%
03-27-2019 3 359 28%
01-23-2019 3 384 29%
10-24-2018 3 390 29%
07-25-2018 3 393 30%
04-11-2018 3 365 29%
01-24-2018 3 352 28%
10-24-2017 3 336 28%
07-12-2017 3 323 27%
04-12-2017 3 336 28%
01-26-2017 3 332 28%
Health team gave care in professional way
-1(-33.33%)

Date Health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 2 397 24%
10-30-2020 3 355 24%
04-30-2020 3 326 25%
02-20-2020 2 324 27%
10-29-2019 3 330 27%
06-24-2019 2 326 27%
03-27-2019 3 359 28%
01-23-2019 2 384 29%
10-24-2018 3 390 29%
07-25-2018 3 393 30%
04-11-2018 3 365 29%
01-24-2018 3 352 28%
10-24-2017 3 336 28%
07-12-2017 4 323 27%
04-12-2017 3 336 28%
01-26-2017 3 332 28%
Percent of patients who reported that their home health team gave care in professional way
85%
-1(-1.16%)

Date Percent of patients who reported that their home health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 85 397 24%
10-30-2020 86 355 24%
04-30-2020 85 326 25%
02-20-2020 84 324 27%
10-29-2019 83 330 27%
06-24-2019 84 326 27%
03-27-2019 84 359 28%
01-23-2019 84 384 29%
10-24-2018 84 390 29%
07-25-2018 85 393 30%
04-11-2018 85 365 29%
01-24-2018 86 352 28%
10-24-2017 86 336 28%
07-12-2017 86 323 27%
04-12-2017 86 336 28%
01-26-2017 85 332 28%
Star Rating for health team communicated well with them
-1(-25.00%)

Date Star Rating for health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 3 397 24%
10-30-2020 4 355 24%
04-30-2020 3 326 25%
02-20-2020 3 324 27%
10-29-2019 3 330 27%
06-24-2019 4 326 27%
03-27-2019 4 359 28%
01-23-2019 4 384 29%
10-24-2018 3 390 29%
07-25-2018 3 393 30%
04-11-2018 4 365 29%
01-24-2018 3 352 28%
10-24-2017 3 336 28%
07-12-2017 3 323 27%
04-12-2017 3 336 28%
01-26-2017 3 332 28%
Percent of patients who reported that their home health team communicated well with them
80%
-3(-3.61%)

Date Percent of patients who reported that their home health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 80 397 24%
10-30-2020 83 355 24%
04-30-2020 82 326 25%
02-20-2020 82 324 27%
10-29-2019 81 330 27%
06-24-2019 81 326 27%
03-27-2019 83 359 28%
01-23-2019 83 384 29%
10-24-2018 83 390 29%
07-25-2018 83 393 30%
04-11-2018 83 365 29%
01-24-2018 83 352 28%
10-24-2017 83 336 28%
07-12-2017 82 323 27%
04-12-2017 80 336 28%
01-26-2017 78 332 28%
Star Rating team discussed medicines, pain, and home safety
+0(+0.00%)

Date Star Rating team discussed medicines, pain, and home safety Number of completed Surveys Response Rate
01-01-2022 2 397 24%
10-30-2020 2 355 24%
04-30-2020 2 326 25%
02-20-2020 2 324 27%
10-29-2019 2 330 27%
06-24-2019 1 326 27%
03-27-2019 1 359 28%
01-23-2019 2 384 29%
10-24-2018 2 390 29%
07-25-2018 2 393 30%
04-11-2018 2 365 29%
01-24-2018 2 352 28%
10-24-2017 2 336 28%
07-12-2017 3 323 27%
04-12-2017 2 336 28%
01-26-2017 2 332 28%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
75%
-1(-1.32%)

Date Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them Number of completed Surveys Response Rate
01-01-2022 75 397 24%
10-30-2020 76 355 24%
04-30-2020 76 326 25%
02-20-2020 74 324 27%
10-29-2019 73 330 27%
06-24-2019 74 326 27%
03-27-2019 73 359 28%
01-23-2019 74 384 29%
10-24-2018 75 390 29%
07-25-2018 75 393 30%
04-11-2018 75 365 29%
01-24-2018 77 352 28%
10-24-2017 77 336 28%
07-12-2017 79 323 27%
04-12-2017 80 336 28%
01-26-2017 78 332 28%
Star Rating for how patients rated overall care from agency
-2(-50.00%)

Date Star Rating for how patients rated overall care from agency Number of completed Surveys Response Rate
01-01-2022 2 397 24%
10-30-2020 4 355 24%
04-30-2020 2 326 25%
02-20-2020 2 324 27%
10-29-2019 2 330 27%
06-24-2019 2 326 27%
03-27-2019 3 359 28%
01-23-2019 2 384 29%
10-24-2018 2 390 29%
07-25-2018 3 393 30%
04-11-2018 2 365 29%
01-24-2018 3 352 28%
10-24-2017 3 336 28%
07-12-2017 2 323 27%
04-12-2017 2 336 28%
01-26-2017 2 332 28%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
75%
-6(-7.41%)

Date Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) Number of completed Surveys Response Rate
01-01-2022 75 397 24%
10-30-2020 81 355 24%
04-30-2020 77 326 25%
02-20-2020 76 324 27%
10-29-2019 75 330 27%
06-24-2019 75 326 27%
03-27-2019 77 359 28%
01-23-2019 74 384 29%
10-24-2018 75 390 29%
07-25-2018 77 393 30%
04-11-2018 77 365 29%
01-24-2018 80 352 28%
10-24-2017 81 336 28%
07-12-2017 79 323 27%
04-12-2017 78 336 28%
01-26-2017 79 332 28%
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
77%
+4(+5.48%)

Date Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family Number of completed Surveys Response Rate
01-01-2022 77 397 24%
10-30-2020 73 355 24%
04-30-2020 71 326 25%
02-20-2020 70 324 27%
10-29-2019 70 330 27%
06-24-2019 71 326 27%
03-27-2019 73 359 28%
01-23-2019 72 384 29%
10-24-2018 72 390 29%
07-25-2018 72 393 30%
04-11-2018 71 365 29%
01-24-2018 73 352 28%
10-24-2017 75 336 28%
07-12-2017 75 323 27%
04-12-2017 75 336 28%
01-26-2017 77 332 28%

Review Summary*

Support Services 0 Reviews
Special and Personal Needs 0 Reviews
Communication 0 Reviews
Availability 0 Reviews
Overall Experience 0 Reviews
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3. Communication

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5. Overall Experience

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