Home Health Services Of Self Regional Healthcare Greenwood, SC


Overall Rating Based on
1498 Surveys & Reviews


Contacts

Address: 1325 Spring St
Greenwood, SC
Phone: (864) 725-7600

Profile

Registered with Medicare? Yes
CMS Certification Number (CCN)*: 427018
Type of Ownership: PROPRIETARY
Certification Date: 11-25-1980
Services: Nursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social
Home Health Aide

Quality Measures

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
Quality of Patient Care Star Rating
+1(+14.29%)

Date Quality of Patient Care Star Rating
01-01-2022 4.0
10-30-2020 3.5
04-30-2020 3.5
02-20-2020 3.0
10-29-2019 3.0
06-24-2019 3.5
03-27-2019 3.5
01-23-2019 3.5
10-24-2018 3.5
07-25-2018 3.5
04-11-2018 3.5
01-24-2018 3.0
10-24-2017 3.0
07-12-2017 3.0
04-12-2017 3.0
01-26-2017 3.0
How offten the home health team began their patient' care in a timely manner
99.6%
+0(+0.10%)

Date How offten the home health team began their patient' care in a timely manner
01-01-2022 99.6
10-30-2020 99.5
04-30-2020 99.6
02-20-2020 99.8
10-29-2019 99.7
06-24-2019 99.6
03-27-2019 99.6
01-23-2019 99.1
10-24-2018 98.7
07-25-2018 98.3
04-11-2018 96.8
01-24-2018 94.5
10-24-2017 93.0
07-12-2017 93.0
04-12-2017 91.9
01-26-2017 92.9
How offten the home health team taugh patients (or their family caregivers) about their drugs
99.7%
+0(+0.20%)

Date How offten the home health team taugh patients (or their family caregivers) about their drugs
01-01-2022 99.7
10-30-2020 99.5
04-30-2020 99.0
02-20-2020 98.9
10-29-2019 99.0
06-24-2019 98.9
03-27-2019 99.2
01-23-2019 99.0
10-24-2018 98.2
07-25-2018 98.3
04-11-2018 98.2
01-24-2018 97.3
10-24-2017 96.4
07-12-2017 96.4
04-12-2017 95.1
01-26-2017 94.5
How often the home health team checked patients' risk of falling
99.9%
0(-0.10%)

Date How often the home health team checked patients' risk of falling
01-01-2022 Not provided
10-30-2020 99.9
04-30-2020 100.0
02-20-2020 100.0
10-29-2019 100.0
06-24-2019 100.0
03-27-2019 100.0
01-23-2019 99.9
10-24-2018 99.9
07-25-2018 99.8
04-11-2018 99.5
01-24-2018 99.5
10-24-2017 99.3
07-12-2017 99.3
04-12-2017 99.1
01-26-2017 99.4
How often the home health team checked patients for depression
99.3%
0(-0.40%)

Date How often the home health team checked patients for depression
01-01-2022 Not provided
10-30-2020 99.3
04-30-2020 99.7
02-20-2020 99.8
10-29-2019 99.8
06-24-2019 99.7
03-27-2019 99.7
01-23-2019 99.5
10-24-2018 99.5
07-25-2018 99.7
04-11-2018 99.3
01-24-2018 98.9
10-24-2017 98.5
07-12-2017 98.5
04-12-2017 98.3
01-26-2017 98.6
How often the home health team determined whether patients received a flu shot for the currnet flu season
82.1%
-1(-1.56%)

Date How often the home health team determined whether patients received a flu shot for the currnet flu season
01-01-2022 82.1
10-30-2020 83.4
04-30-2020 83.7
02-20-2020 83.6
10-29-2019 83.8
06-24-2019 85.8
03-27-2019 85.8
01-23-2019 86.0
10-24-2018 87.4
07-25-2018 86.4
04-11-2018 86.2
01-24-2018 84.6
10-24-2017 82.5
07-12-2017 82.4
04-12-2017 81.5
01-26-2017 81.3
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).
86.9%
-3(-3.66%)

Date How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
01-01-2022 Not provided
10-30-2020 86.9
04-30-2020 90.2
02-20-2020 88.3
10-29-2019 88.3
06-24-2019 87.8
03-27-2019 87.5
01-23-2019 89.4
10-24-2018 90.4
07-25-2018 89.4
04-11-2018 89.4
01-24-2018 88.7
10-24-2017 87.0
07-12-2017 87.1
04-12-2017 86.9
01-26-2017 85.9
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
96.5%
-2(-1.63%)

Date With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
01-01-2022 Not provided
10-30-2020 96.5
04-30-2020 98.1
02-20-2020 98.5
10-29-2019 99.4
06-24-2019 99.8
03-27-2019 99.9
01-23-2019 99.9
10-24-2018 99.7
07-25-2018 99.7
04-11-2018 99.4
01-24-2018 98.3
10-24-2017 97.9
07-12-2017 97.9
04-12-2017 96.9
01-26-2017 95.5
How often patients got better at walking or moving around
86.4%
+3(+3.47%)

Date How often patients got better at walking or moving around
01-01-2022 86.4
10-30-2020 83.5
04-30-2020 82.3
02-20-2020 81.7
10-29-2019 79.7
06-24-2019 80.1
03-27-2019 79.1
01-23-2019 78.5
10-24-2018 77.1
07-25-2018 75.6
04-11-2018 73.2
01-24-2018 71.0
10-24-2017 67.8
07-12-2017 67.8
04-12-2017 64.6
01-26-2017 61.7
How often patients got better at getting in and out of bed
82.8%
+5(+6.29%)

Date How often patients got better at getting in and out of bed
01-01-2022 82.8
10-30-2020 77.9
04-30-2020 74.5
02-20-2020 73.2
10-29-2019 71.4
06-24-2019 73.8
03-27-2019 74.1
01-23-2019 74.2
10-24-2018 73.7
07-25-2018 71.3
04-11-2018 69.8
01-24-2018 68.6
10-24-2017 65.1
07-12-2017 65.1
04-12-2017 64.0
01-26-2017 61.1
How often patients got better at bathing
83.9%
+4(+5.01%)

Date How often patients got better at bathing
01-01-2022 83.9
10-30-2020 79.9
04-30-2020 75.2
02-20-2020 72.0
10-29-2019 69.8
06-24-2019 72.7
03-27-2019 73.4
01-23-2019 75.5
10-24-2018 75.3
07-25-2018 73.5
04-11-2018 73.6
01-24-2018 71.6
10-24-2017 69.9
07-12-2017 69.9
04-12-2017 68.7
01-26-2017 66.0
How often patients' breathing improved
89.6%
+7(+8.74%)

Date How often patients' breathing improved
01-01-2022 89.6
10-30-2020 82.4
04-30-2020 74.9
02-20-2020 72.6
10-29-2019 71.7
06-24-2019 74.7
03-27-2019 75.7
01-23-2019 77.3
10-24-2018 76.7
07-25-2018 75.0
04-11-2018 74.8
01-24-2018 72.3
10-24-2017 72.1
07-12-2017 72.1
04-12-2017 72.7
01-26-2017 71.7
How often patients' wounds improved or healed after an operation
95.2%
+3(+2.81%)

Date How often patients' wounds improved or healed after an operation
01-01-2022 Not provided
10-30-2020 95.2
04-30-2020 92.6
02-20-2020 94.7
10-29-2019 92.1
06-24-2019 95.1
03-27-2019 94.6
01-23-2019 92.9
10-24-2018 92.8
07-25-2018 90.5
04-11-2018 91.0
01-24-2018 92.7
10-24-2017 93.7
07-12-2017 93.8
04-12-2017 93.8
01-26-2017 93.2
How often patients got better at taking their drugs correctly by mouth
80.2%
+6(+8.53%)

Date How often patients got better at taking their drugs correctly by mouth
01-01-2022 80.2
10-30-2020 73.9
04-30-2020 69.8
02-20-2020 66.7
10-29-2019 64.0
06-24-2019 65.6
03-27-2019 65.7
01-23-2019 65.4
10-24-2018 64.2
07-25-2018 61.2
04-11-2018 59.8
01-24-2018 57.3
10-24-2017 54.1
07-12-2017 53.9
04-12-2017 53.3
01-26-2017 51.8
How often home health patients had to be admitted to the hospital
14.9%
+0(+0.00%)

Date How often home health patients had to be admitted to the hospital
01-01-2022 14.9
10-30-2020 14.9
04-30-2020 15.7
02-20-2020 15.7
10-29-2019 15.7
06-24-2019 16.0
03-27-2019 16.0
01-23-2019 16.0
10-24-2018 16.0
07-25-2018 15.3
04-11-2018 16.1
01-24-2018 16.6
10-24-2017 16.9
07-12-2017 17.8
04-12-2017 17.4
01-26-2017 17.2
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
14.2%
+0(+0.00%)

Date How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
01-01-2022 14.2
10-30-2020 14.2
04-30-2020 15.6
02-20-2020 15.6
10-29-2019 15.6
06-24-2019 11.6
03-27-2019 11.6
01-23-2019 11.6
10-24-2018 11.6
07-25-2018 12.5
04-11-2018 13.0
01-24-2018 13.3
10-24-2017 12.0
07-12-2017 12.3
04-12-2017 12.1
01-26-2017 11.2
How often patients developed new or worsened pressure ulcers
0.3%
+0(+0.00%)

Date How often patients developed new or worsened pressure ulcers
01-01-2022 Not provided
10-30-2020 Not provided
04-30-2020 0.3
02-20-2020 0.3
10-29-2019 0.3
06-24-2019 0.3
03-27-2019 0.3
01-23-2019 0.3
10-24-2018 Not provided
07-25-2018 Not provided
04-11-2018 Not provided
01-24-2018 Not provided
10-24-2017 Not provided
07-12-2017 Not provided
04-12-2017 Not provided
01-26-2017 Not provided
How often physician-recommended actions to address medication issues were completely timely
98.8%
0(-0.10%)

Date How often physician-recommended actions to address medication issues were completely timely
01-01-2022 98.8
10-30-2020 98.9
04-30-2020 98.7
02-20-2020 98.4
10-29-2019 98.6
06-24-2019 98.8
03-27-2019 98.8
01-23-2019 98.5
10-24-2018 Not provided
07-25-2018 Not provided
04-11-2018 Not provided
01-24-2018 Not provided
10-24-2017 Not provided
07-12-2017 Not provided
04-12-2017 Not provided
01-26-2017 Not provided

Patient Surveys

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
HHCAHPS Survey Summary Star Rating
-1(-20.00%)

Date HHCAHPS Survey Summary Star Rating Number of completed Surveys Response Rate
01-01-2022 4 551 26%
10-30-2020 5 472 24%
04-30-2020 4 475 24%
02-20-2020 4 486 24%
10-29-2019 5 474 24%
06-24-2019 4 502 24%
03-27-2019 5 507 25%
01-23-2019 4 497 26%
10-24-2018 4 517 27%
07-25-2018 4 500 26%
04-11-2018 4 493 27%
01-24-2018 4 494 26%
10-24-2017 4 485 26%
07-12-2017 4 498 28%
04-12-2017 4 473 26%
01-26-2017 4 478 28%
Health team gave care in professional way
+0(+0.00%)

Date Health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 4 551 26%
10-30-2020 4 472 24%
04-30-2020 4 475 24%
02-20-2020 4 486 24%
10-29-2019 5 474 24%
06-24-2019 4 502 24%
03-27-2019 5 507 25%
01-23-2019 4 497 26%
10-24-2018 4 517 27%
07-25-2018 4 500 26%
04-11-2018 4 493 27%
01-24-2018 4 494 26%
10-24-2017 4 485 26%
07-12-2017 4 498 28%
04-12-2017 4 473 26%
01-26-2017 4 478 28%
Percent of patients who reported that their home health team gave care in professional way
90%
+0(+0.00%)

Date Percent of patients who reported that their home health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 90 551 26%
10-30-2020 90 472 24%
04-30-2020 90 475 24%
02-20-2020 90 486 24%
10-29-2019 91 474 24%
06-24-2019 91 502 24%
03-27-2019 91 507 25%
01-23-2019 92 497 26%
10-24-2018 91 517 27%
07-25-2018 92 500 26%
04-11-2018 91 493 27%
01-24-2018 91 494 26%
10-24-2017 90 485 26%
07-12-2017 89 498 28%
04-12-2017 89 473 26%
01-26-2017 89 478 28%
Star Rating for health team communicated well with them
+0(+0.00%)

Date Star Rating for health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 5 551 26%
10-30-2020 5 472 24%
04-30-2020 5 475 24%
02-20-2020 4 486 24%
10-29-2019 5 474 24%
06-24-2019 5 502 24%
03-27-2019 5 507 25%
01-23-2019 5 497 26%
10-24-2018 5 517 27%
07-25-2018 4 500 26%
04-11-2018 4 493 27%
01-24-2018 4 494 26%
10-24-2017 3 485 26%
07-12-2017 4 498 28%
04-12-2017 4 473 26%
01-26-2017 4 478 28%
Percent of patients who reported that their home health team communicated well with them
87%
-1(-1.14%)

Date Percent of patients who reported that their home health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 87 551 26%
10-30-2020 88 472 24%
04-30-2020 90 475 24%
02-20-2020 89 486 24%
10-29-2019 90 474 24%
06-24-2019 90 502 24%
03-27-2019 90 507 25%
01-23-2019 90 497 26%
10-24-2018 89 517 27%
07-25-2018 89 500 26%
04-11-2018 89 493 27%
01-24-2018 87 494 26%
10-24-2017 86 485 26%
07-12-2017 86 498 28%
04-12-2017 86 473 26%
01-26-2017 87 478 28%
Star Rating team discussed medicines, pain, and home safety
-2(-40.00%)

Date Star Rating team discussed medicines, pain, and home safety Number of completed Surveys Response Rate
01-01-2022 3 551 26%
10-30-2020 5 472 24%
04-30-2020 4 475 24%
02-20-2020 5 486 24%
10-29-2019 5 474 24%
06-24-2019 4 502 24%
03-27-2019 4 507 25%
01-23-2019 4 497 26%
10-24-2018 3 517 27%
07-25-2018 3 500 26%
04-11-2018 3 493 27%
01-24-2018 3 494 26%
10-24-2017 3 485 26%
07-12-2017 4 498 28%
04-12-2017 4 473 26%
01-26-2017 4 478 28%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
84%
-4(-4.55%)

Date Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them Number of completed Surveys Response Rate
01-01-2022 84 551 26%
10-30-2020 88 472 24%
04-30-2020 88 475 24%
02-20-2020 89 486 24%
10-29-2019 90 474 24%
06-24-2019 87 502 24%
03-27-2019 87 507 25%
01-23-2019 86 497 26%
10-24-2018 84 517 27%
07-25-2018 84 500 26%
04-11-2018 82 493 27%
01-24-2018 82 494 26%
10-24-2017 83 485 26%
07-12-2017 85 498 28%
04-12-2017 87 473 26%
01-26-2017 87 478 28%
Star Rating for how patients rated overall care from agency
-1(-20.00%)

Date Star Rating for how patients rated overall care from agency Number of completed Surveys Response Rate
01-01-2022 4 551 26%
10-30-2020 5 472 24%
04-30-2020 4 475 24%
02-20-2020 4 486 24%
10-29-2019 4 474 24%
06-24-2019 4 502 24%
03-27-2019 5 507 25%
01-23-2019 4 497 26%
10-24-2018 4 517 27%
07-25-2018 5 500 26%
04-11-2018 4 493 27%
01-24-2018 5 494 26%
10-24-2017 4 485 26%
07-12-2017 4 498 28%
04-12-2017 4 473 26%
01-26-2017 4 478 28%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
89%
+2(+2.30%)

Date Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) Number of completed Surveys Response Rate
01-01-2022 89 551 26%
10-30-2020 87 472 24%
04-30-2020 89 475 24%
02-20-2020 89 486 24%
10-29-2019 90 474 24%
06-24-2019 90 502 24%
03-27-2019 90 507 25%
01-23-2019 89 497 26%
10-24-2018 88 517 27%
07-25-2018 89 500 26%
04-11-2018 89 493 27%
01-24-2018 89 494 26%
10-24-2017 88 485 26%
07-12-2017 88 498 28%
04-12-2017 88 473 26%
01-26-2017 88 478 28%
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
79%
-4(-4.82%)

Date Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family Number of completed Surveys Response Rate
01-01-2022 79 551 26%
10-30-2020 83 472 24%
04-30-2020 83 475 24%
02-20-2020 83 486 24%
10-29-2019 86 474 24%
06-24-2019 86 502 24%
03-27-2019 86 507 25%
01-23-2019 84 497 26%
10-24-2018 81 517 27%
07-25-2018 81 500 26%
04-11-2018 80 493 27%
01-24-2018 81 494 26%
10-24-2017 82 485 26%
07-12-2017 83 498 28%
04-12-2017 84 473 26%
01-26-2017 84 478 28%

Review Summary*

Support Services 0 Reviews
Special and Personal Needs 0 Reviews
Communication 0 Reviews
Availability 0 Reviews
Overall Experience 0 Reviews
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1. Support Services

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2. Special and Personal Needs

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3. Communication

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4. Availability

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5. Overall Experience

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