Amedisys Home Health Memphis, TN


Overall Rating Based on
966 Surveys & Reviews


Contacts

Address: 1255 Lynnfield St Ste 110
Memphis, TN
Phone: (901) 685-7231

Profile

Registered with Medicare? Yes
CMS Certification Number (CCN)*: 447277
Type of Ownership: PROPRIETARY
Certification Date: 03-09-1984
Services: Nursing Care
Physical Therapy
Occupational Therapy
Speech Pathology
Medical Social
Home Health Aide

Quality Measures

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
Quality of Patient Care Star Rating
-1(-11.11%)

Date Quality of Patient Care Star Rating
01-01-2022 4.0
10-30-2020 4.5
04-30-2020 4.5
02-20-2020 4.5
10-29-2019 4.5
06-24-2019 4.5
03-27-2019 4.5
01-23-2019 4.5
10-24-2018 4.5
07-25-2018 4.0
04-11-2018 4.0
01-24-2018 4.0
10-24-2017 4.0
07-12-2017 4.0
04-12-2017 4.0
01-26-2017 3.5
How offten the home health team began their patient' care in a timely manner
99.2%
+0(+0.10%)

Date How offten the home health team began their patient' care in a timely manner
01-01-2022 99.2
10-30-2020 99.1
04-30-2020 98.8
02-20-2020 98.7
10-29-2019 98.6
06-24-2019 98.4
03-27-2019 98.5
01-23-2019 98.6
10-24-2018 98.6
07-25-2018 98.7
04-11-2018 98.3
01-24-2018 97.2
10-24-2017 95.6
07-12-2017 95.6
04-12-2017 93.2
01-26-2017 90.2
How offten the home health team taugh patients (or their family caregivers) about their drugs
100.0%
+0(+0.10%)

Date How offten the home health team taugh patients (or their family caregivers) about their drugs
01-01-2022 100.0
10-30-2020 99.9
04-30-2020 100.0
02-20-2020 100.0
10-29-2019 100.0
06-24-2019 100.0
03-27-2019 100.0
01-23-2019 100.0
10-24-2018 99.9
07-25-2018 99.7
04-11-2018 99.6
01-24-2018 99.3
10-24-2017 98.6
07-12-2017 98.6
04-12-2017 98.0
01-26-2017 95.2
How often the home health team checked patients' risk of falling
99.9%
0(-0.10%)

Date How often the home health team checked patients' risk of falling
01-01-2022 Not provided
10-30-2020 99.9
04-30-2020 100.0
02-20-2020 99.9
10-29-2019 99.8
06-24-2019 99.7
03-27-2019 99.7
01-23-2019 99.6
10-24-2018 99.7
07-25-2018 99.8
04-11-2018 99.8
01-24-2018 99.9
10-24-2017 99.7
07-12-2017 99.7
04-12-2017 99.4
01-26-2017 99.1
How often the home health team checked patients for depression
91.4%
-3(-2.87%)

Date How often the home health team checked patients for depression
01-01-2022 Not provided
10-30-2020 91.4
04-30-2020 94.1
02-20-2020 96.0
10-29-2019 97.7
06-24-2019 98.1
03-27-2019 97.8
01-23-2019 97.0
10-24-2018 97.0
07-25-2018 96.7
04-11-2018 95.8
01-24-2018 94.2
10-24-2017 94.2
07-12-2017 94.2
04-12-2017 94.7
01-26-2017 96.0
How often the home health team determined whether patients received a flu shot for the currnet flu season
82.1%
-7(-8.27%)

Date How often the home health team determined whether patients received a flu shot for the currnet flu season
01-01-2022 82.1
10-30-2020 89.5
04-30-2020 94.0
02-20-2020 95.1
10-29-2019 94.9
06-24-2019 92.4
03-27-2019 91.7
01-23-2019 90.2
10-24-2018 89.6
07-25-2018 89.1
04-11-2018 89.3
01-24-2018 89.0
10-24-2017 86.5
07-12-2017 86.5
04-12-2017 81.1
01-26-2017 81.1
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot).
85.3%
-7(-7.48%)

Date How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
01-01-2022 Not provided
10-30-2020 85.3
04-30-2020 92.2
02-20-2020 93.5
10-29-2019 94.0
06-24-2019 93.7
03-27-2019 91.9
01-23-2019 90.5
10-24-2018 89.7
07-25-2018 89.3
04-11-2018 90.4
01-24-2018 90.9
10-24-2017 88.2
07-12-2017 88.2
04-12-2017 82.3
01-26-2017 73.2
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
97.1%
-2(-1.52%)

Date With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
01-01-2022 Not provided
10-30-2020 97.1
04-30-2020 98.6
02-20-2020 98.3
10-29-2019 98.1
06-24-2019 94.9
03-27-2019 91.0
01-23-2019 86.7
10-24-2018 82.3
07-25-2018 81.0
04-11-2018 82.7
01-24-2018 83.4
10-24-2017 85.1
07-12-2017 85.0
04-12-2017 88.3
01-26-2017 88.4
How often patients got better at walking or moving around
88.4%
+2(+1.84%)

Date How often patients got better at walking or moving around
01-01-2022 88.4
10-30-2020 86.8
04-30-2020 81.2
02-20-2020 80.2
10-29-2019 81.0
06-24-2019 82.6
03-27-2019 83.4
01-23-2019 83.8
10-24-2018 81.9
07-25-2018 80.0
04-11-2018 79.3
01-24-2018 76.7
10-24-2017 76.5
07-12-2017 76.6
04-12-2017 72.8
01-26-2017 70.6
How often patients got better at getting in and out of bed
90.1%
-1(-0.55%)

Date How often patients got better at getting in and out of bed
01-01-2022 90.1
10-30-2020 90.6
04-30-2020 86.6
02-20-2020 84.8
10-29-2019 83.6
06-24-2019 83.4
03-27-2019 83.0
01-23-2019 83.5
10-24-2018 80.9
07-25-2018 78.5
04-11-2018 77.4
01-24-2018 73.0
10-24-2017 72.7
07-12-2017 72.7
04-12-2017 69.0
01-26-2017 66.2
How often patients got better at bathing
90.7%
-2(-1.73%)

Date How often patients got better at bathing
01-01-2022 90.7
10-30-2020 92.3
04-30-2020 89.2
02-20-2020 87.5
10-29-2019 86.7
06-24-2019 87.4
03-27-2019 86.8
01-23-2019 87.9
10-24-2018 86.9
07-25-2018 84.8
04-11-2018 85.4
01-24-2018 82.3
10-24-2017 81.7
07-12-2017 81.7
04-12-2017 78.1
01-26-2017 74.1
How often patients' breathing improved
87.9%
-1(-0.90%)

Date How often patients' breathing improved
01-01-2022 87.9
10-30-2020 88.7
04-30-2020 92.4
02-20-2020 92.1
10-29-2019 90.9
06-24-2019 89.4
03-27-2019 88.1
01-23-2019 86.1
10-24-2018 84.1
07-25-2018 83.0
04-11-2018 83.1
01-24-2018 83.1
10-24-2017 82.2
07-12-2017 82.2
04-12-2017 79.2
01-26-2017 76.1
How often patients' wounds improved or healed after an operation
84.8%
-3(-3.42%)

Date How often patients' wounds improved or healed after an operation
01-01-2022 Not provided
10-30-2020 84.8
04-30-2020 87.8
02-20-2020 89.6
10-29-2019 89.4
06-24-2019 91.0
03-27-2019 93.9
01-23-2019 94.3
10-24-2018 94.8
07-25-2018 93.3
04-11-2018 92.4
01-24-2018 90.9
10-24-2017 91.9
07-12-2017 91.9
04-12-2017 92.4
01-26-2017 91.1
How often patients got better at taking their drugs correctly by mouth
83.8%
-5(-5.42%)

Date How often patients got better at taking their drugs correctly by mouth
01-01-2022 83.8
10-30-2020 88.6
04-30-2020 84.6
02-20-2020 84.0
10-29-2019 83.5
06-24-2019 82.6
03-27-2019 83.5
01-23-2019 82.4
10-24-2018 80.1
07-25-2018 77.9
04-11-2018 74.3
01-24-2018 69.7
10-24-2017 68.2
07-12-2017 68.3
04-12-2017 65.4
01-26-2017 64.3
How often home health patients had to be admitted to the hospital
19.1%
+0(+0.00%)

Date How often home health patients had to be admitted to the hospital
01-01-2022 19.1
10-30-2020 19.1
04-30-2020 17.8
02-20-2020 17.8
10-29-2019 17.8
06-24-2019 17.8
03-27-2019 17.8
01-23-2019 17.8
10-24-2018 17.8
07-25-2018 19.9
04-11-2018 21.3
01-24-2018 20.9
10-24-2017 21.0
07-12-2017 20.0
04-12-2017 17.3
01-26-2017 17.6
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
14.2%
+0(+0.00%)

Date How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
01-01-2022 14.2
10-30-2020 14.2
04-30-2020 10.4
02-20-2020 10.4
10-29-2019 10.4
06-24-2019 13.4
03-27-2019 13.4
01-23-2019 13.3
10-24-2018 13.3
07-25-2018 14.0
04-11-2018 14.4
01-24-2018 15.8
10-24-2017 13.6
07-12-2017 12.7
04-12-2017 12.9
01-26-2017 11.9
How often patients developed new or worsened pressure ulcers
0.3%
+0(+0.00%)

Date How often patients developed new or worsened pressure ulcers
01-01-2022 Not provided
10-30-2020 Not provided
04-30-2020 0.3
02-20-2020 0.3
10-29-2019 0.3
06-24-2019 0.2
03-27-2019 0.2
01-23-2019 0.2
10-24-2018 Not provided
07-25-2018 Not provided
04-11-2018 Not provided
01-24-2018 Not provided
10-24-2017 Not provided
07-12-2017 Not provided
04-12-2017 Not provided
01-26-2017 Not provided
How often physician-recommended actions to address medication issues were completely timely
93.8%
+0(+0.32%)

Date How often physician-recommended actions to address medication issues were completely timely
01-01-2022 93.8
10-30-2020 93.5
04-30-2020 94.2
02-20-2020 94.9
10-29-2019 94.5
06-24-2019 92.3
03-27-2019 88.9
01-23-2019 85.8
10-24-2018 Not provided
07-25-2018 Not provided
04-11-2018 Not provided
01-24-2018 Not provided
10-24-2017 Not provided
07-12-2017 Not provided
04-12-2017 Not provided
01-26-2017 Not provided

Patient Surveys

Measures
Most Recent Rating
(Reported 01-01-2022)
Trend
HHCAHPS Survey Summary Star Rating
+0(+0.00%)

Date HHCAHPS Survey Summary Star Rating Number of completed Surveys Response Rate
01-01-2022 4 314 23%
10-30-2020 4 319 23%
04-30-2020 4 333 23%
02-20-2020 4 352 23%
10-29-2019 4 367 23%
06-24-2019 4 372 24%
03-27-2019 4 357 23%
01-23-2019 4 334 23%
10-24-2018 4 360 25%
07-25-2018 5 370 25%
04-11-2018 5 383 25%
01-24-2018 4 377 26%
10-24-2017 4 324 24%
07-12-2017 4 289 24%
04-12-2017 4 267 26%
01-26-2017 4 297 29%
Health team gave care in professional way
+0(+0.00%)

Date Health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 4 314 23%
10-30-2020 4 319 23%
04-30-2020 4 333 23%
02-20-2020 3 352 23%
10-29-2019 4 367 23%
06-24-2019 3 372 24%
03-27-2019 4 357 23%
01-23-2019 4 334 23%
10-24-2018 4 360 25%
07-25-2018 4 370 25%
04-11-2018 4 383 25%
01-24-2018 4 377 26%
10-24-2017 4 324 24%
07-12-2017 4 289 24%
04-12-2017 5 267 26%
01-26-2017 5 297 29%
Percent of patients who reported that their home health team gave care in professional way
89%
-1(-1.11%)

Date Percent of patients who reported that their home health team gave care in professional way Number of completed Surveys Response Rate
01-01-2022 89 314 23%
10-30-2020 90 319 23%
04-30-2020 90 333 23%
02-20-2020 89 352 23%
10-29-2019 88 367 23%
06-24-2019 89 372 24%
03-27-2019 89 357 23%
01-23-2019 91 334 23%
10-24-2018 91 360 25%
07-25-2018 91 370 25%
04-11-2018 91 383 25%
01-24-2018 91 377 26%
10-24-2017 92 324 24%
07-12-2017 91 289 24%
04-12-2017 90 267 26%
01-26-2017 91 297 29%
Star Rating for health team communicated well with them
+1(+25.00%)

Date Star Rating for health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 5 314 23%
10-30-2020 4 319 23%
04-30-2020 4 333 23%
02-20-2020 3 352 23%
10-29-2019 4 367 23%
06-24-2019 5 372 24%
03-27-2019 4 357 23%
01-23-2019 4 334 23%
10-24-2018 5 360 25%
07-25-2018 5 370 25%
04-11-2018 5 383 25%
01-24-2018 5 377 26%
10-24-2017 4 324 24%
07-12-2017 5 289 24%
04-12-2017 5 267 26%
01-26-2017 5 297 29%
Percent of patients who reported that their home health team communicated well with them
90%
+5(+5.88%)

Date Percent of patients who reported that their home health team communicated well with them Number of completed Surveys Response Rate
01-01-2022 90 314 23%
10-30-2020 85 319 23%
04-30-2020 86 333 23%
02-20-2020 86 352 23%
10-29-2019 86 367 23%
06-24-2019 88 372 24%
03-27-2019 88 357 23%
01-23-2019 89 334 23%
10-24-2018 89 360 25%
07-25-2018 89 370 25%
04-11-2018 89 383 25%
01-24-2018 89 377 26%
10-24-2017 89 324 24%
07-12-2017 89 289 24%
04-12-2017 89 267 26%
01-26-2017 89 297 29%
Star Rating team discussed medicines, pain, and home safety
-1(-25.00%)

Date Star Rating team discussed medicines, pain, and home safety Number of completed Surveys Response Rate
01-01-2022 3 314 23%
10-30-2020 4 319 23%
04-30-2020 4 333 23%
02-20-2020 5 352 23%
10-29-2019 4 367 23%
06-24-2019 4 372 24%
03-27-2019 4 357 23%
01-23-2019 4 334 23%
10-24-2018 4 360 25%
07-25-2018 4 370 25%
04-11-2018 5 383 25%
01-24-2018 4 377 26%
10-24-2017 5 324 24%
07-12-2017 5 289 24%
04-12-2017 4 267 26%
01-26-2017 4 297 29%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
83%
-2(-2.35%)

Date Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them Number of completed Surveys Response Rate
01-01-2022 83 314 23%
10-30-2020 85 319 23%
04-30-2020 86 333 23%
02-20-2020 87 352 23%
10-29-2019 87 367 23%
06-24-2019 87 372 24%
03-27-2019 88 357 23%
01-23-2019 87 334 23%
10-24-2018 88 360 25%
07-25-2018 89 370 25%
04-11-2018 88 383 25%
01-24-2018 90 377 26%
10-24-2017 91 324 24%
07-12-2017 88 289 24%
04-12-2017 88 267 26%
01-26-2017 87 297 29%
Star Rating for how patients rated overall care from agency
-1(-25.00%)

Date Star Rating for how patients rated overall care from agency Number of completed Surveys Response Rate
01-01-2022 3 314 23%
10-30-2020 4 319 23%
04-30-2020 3 333 23%
02-20-2020 3 352 23%
10-29-2019 3 367 23%
06-24-2019 3 372 24%
03-27-2019 4 357 23%
01-23-2019 4 334 23%
10-24-2018 4 360 25%
07-25-2018 5 370 25%
04-11-2018 4 383 25%
01-24-2018 4 377 26%
10-24-2017 4 324 24%
07-12-2017 3 289 24%
04-12-2017 3 267 26%
01-26-2017 3 297 29%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
86%
+2(+2.38%)

Date Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) Number of completed Surveys Response Rate
01-01-2022 86 314 23%
10-30-2020 84 319 23%
04-30-2020 83 333 23%
02-20-2020 85 352 23%
10-29-2019 84 367 23%
06-24-2019 86 372 24%
03-27-2019 87 357 23%
01-23-2019 88 334 23%
10-24-2018 88 360 25%
07-25-2018 89 370 25%
04-11-2018 89 383 25%
01-24-2018 87 377 26%
10-24-2017 88 324 24%
07-12-2017 86 289 24%
04-12-2017 84 267 26%
01-26-2017 86 297 29%
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
81%
+1(+1.25%)

Date Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family Number of completed Surveys Response Rate
01-01-2022 81 314 23%
10-30-2020 80 319 23%
04-30-2020 79 333 23%
02-20-2020 79 352 23%
10-29-2019 79 367 23%
06-24-2019 82 372 24%
03-27-2019 83 357 23%
01-23-2019 84 334 23%
10-24-2018 83 360 25%
07-25-2018 84 370 25%
04-11-2018 83 383 25%
01-24-2018 83 377 26%
10-24-2017 85 324 24%
07-12-2017 84 289 24%
04-12-2017 85 267 26%
01-26-2017 85 297 29%

Review Summary*

Support Services 0 Reviews
Special and Personal Needs 0 Reviews
Communication 0 Reviews
Availability 0 Reviews
Overall Experience 0 Reviews
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1. Support Services

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2. Special and Personal Needs

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3. Communication

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4. Availability

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5. Overall Experience

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