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*The following is the output of transcribing from an audio recording. Although the transcription is largely accurate, in some cases it is incomplete or inaccurate due to inaudible passages or transcription errors.
The following podcast is provided by pinnacles senior placements LLC and answers for elders radio, and welcome back to everyone who answers for elders radio. And we are back again with our wonderful Daphne Davis from pinnacles senior placement and Daphne, we had just a great conversation earlier about what’s going on in the industry, but we might have some new listeners on and so tell us a little bit about before we get into our next segment. What Does Pinnacle Senior placements do? What is your purpose? Well, what we do is help family find quality housing and care for their loved ones when someone can no longer stay in their own home. And that’s a really broad brush but we are very detail oriented and working with our families and with our seniors in terms of finding out how do we sustain your quality of life, how do we upfold your independence and your productivity in the next chapter of Your Life? And we have a lot of fun. There are six of us at pinnacles that are helping other families in our communities that range anywhere from skatget county to Thurston and out to Jefferson county out in Port Angeles. So we definitely wide area of work. Yeah, we’re getting very strong out on the kid steps peninsula right now and Trish Cooper is our let your layers on there. That’s helping out on the peninsula. We’re having a lot of fun introducing kind oficle out there right now. That’s awesome and you know, it’s interesting to Dapne because I think with a lot of our families out there they’re not real sure what’s going on if they have a loved one that needs care. You know, they can’t really tour facilities. You know, how does this whole process work right now? So right now we are not working facetoface for obvious reasons. Right are not able to tour communities of CARE facetoface. I’m not able to meet our seniors and our family facetoface. But we’re using different social platforms, zoom, skype, facetime, Google meetings, team meetings, micro stuff, all kinds of different ways that we’re doing this and unfortunately I’m getting really a depth at using technology. If not my strong sup but I’m telling you of this person of death. We can learn how to use technology. Anybody can. So we’re having to back it and learning how how to have interaction, no, and how can we see each other and not talk on top of each other and getting that. So don’t let the technology scare you. I will walk you through it. Will figure things out. Social Workers, nurse directors of nursing see open sniffs are helping set things up. Facilities have some kind of tablet that’s available to help facilitate the communication. So please don’t let that stop you from exploring options of care if it’s needed in your family, because I know I can beating to me, but don’t. Don’t let it intimidate you. And you know what you’re saying is so important because it can be intimidating to some people. But, you know what, I’m learning it. There is kind of a silver lining out there from the use of technology. You really appreciate what we have because I sit there and I think, what would I do if I didn’t have zooms? What would I do if I didn’t have my smartphone? What would I do if I didn’t have netflix or all the different things that you know, you just take for granted that all of a sudden, when we’re stuck at home, you have all these options and they’re wonderful options and I’m, you know, I’m so feel like I’m so lucky to live, I guess, in the days that we do have these, you know, we have to go through it. Goodness we have these abilities, these things to it still keep us connected exactly and and I’m discovering also that it’s a really good way to be able to reach out again to somebody else and just take the fun, and I mean by all means just call me and say definitely, could you give me a tutorial on zoom. Sure, I’ll tell you the basics of how to do it, and let’s hunt because this out, because it will connect to and you’ll be denized at how many of your your parents are easier to learn something new one right courage. They’re not going to step do it themselves, but once they’re encouraged, it’ll happen. I promise it will happen. Excuse me, in a lot of us so have parents that have been resistant to technollogy that now, all of a sudden, because they’re sitting there now, they realize that they can see their loved ones, they’re more open to it and I think that’s really going to give to so that’s exciting. Yeah, well, that’s certainly what happened to me. I had no choice but to learn this. So it was like either you sit and do nothing or, you know, both on the wagon. So that on and it has been fun. It has been fun, yea, but along no same lives is learning what your options are, because sometimes, when we get a perceived limitation put on us, or true limitation, ID the i. e. The covid nineteen, feel like we don’t have any options. We still do, people, we still have options. I am helping families that are stepping up to the plate, as I put it, and doing the twenty four our care for their parents in home. They’re getting exhausted, tension is vising, patients are short and they’re they’re reaching out now saying, deafite, what, what are our options in reality? And so I write. My families are becoming pleasantly surprised that we can figure out safe alternatives so that relationships can be upheld, so that don’t move their whole identity as an individual. If you are, you know, the the mob or dad of children, and yet you have to be the caregiver for your family, your you know, mom and Dad. That’s a hard place to be in balancing everything and then it is you throw in regular life and you have a recipe for a lot of stress. And so, if for no other reason, feel free to call me and say this is my situation, what do you think, and I might say to you you know what, you’re on the path, that you’re doing the best that you can right now. I get it. Call me if you need support. I got six people here that we can give you support. There might be an occasion when we say you know what, I I think I have a solution for you that might be a little bit better. Right. That said, sometimes when I have to go into when your parents move to a to a community right now, they will have fourteen days of isolation, and that sounds absolutely terrible and it is. It’s not fun, but they’re in isolation already, and so if we can get that through, that fourteen days and then have a side isolation, life will get better. Fourteen days is only two short weeks when we break it down. I think that that is something that’s doable to get to the other side of life right, I’d of being able to have some sense of commut alone completely our options. I have so people that have broken legs. You know, accidents happen. I just found from yesterday broke broke one of her legs. Life has chased and so now we need to find some kind of caregiving for that person. How do you find faith in home care? Called Pinnacle and will help you figure that out, because you want to have the same caregiver coming into your home. You want to high existency. Right. We’re here to help you figure those things out. I totally hear you and I also hear what you’re saying when it comes to, you know, realizing that there’s a good thing about this, as many of us now, most of us are at home in our homes, not working, and so if we have a loved one that we have to turn into a full time caregiver for the time being, there’s tips and sun and ways in which you can guide them to do that on a temporary basis until there’s opportunity to move to a community. And those are some things, obviously, that you know, nobody finds up to do and they it may not be your first skill, but with your coaching you can help but go a lot easier, absolutely, and that has to do primarily with languaging having people not get sucked into a potential argument when you’re talking to your parents, if you’re even give her right now, or talking to your sister who needs support and you know you two have been really good together but now all of a sudden she’s needing more help. How do I how do my language with my sisters so that she still feels purposeful and, you know, dependant and and and as an adult, but yet not get frustrated with her as you’re helping her try to make better decisions and in her living situation. A lot of emotion that comes up during this time and it’s challenging and we can probably, you know, expand on that a little bit in our next section about how right I actually care for someone that I normally don’t care for and how does the family make the right decision on how to make it take care of that loved one, you know, when at the same time you’re dealing with social distancing and things like that. So in the meantime we’ve talked a lot about Daphne at. People can call you, and I want to emphasize before we leave this segment is your services are absolutely free to families, and so that’s there’s no downside to calling you. You’re not going to send them a bill or anything like that. This is about helping families through the process. So how do they reach you? That’s way to reach pinnacle is at eight hundred and fifty five. I’ve seven, thirty, four, one, one five hundred and I want to give Kudos to a lot of our listeners. A many of you are reaching out and calling right now and it just makes more thing to be able to have you call me and ask me just basic questions and I can answer. How many times people have hung up the phone with me after after calling and saying, Oh, he’s given me a sense of peace. That’s just music to my ears. So please reach out again. That number is eight five, five, seven, three four, one fifteen hundred and if you are one of those Tex sappy people, you can get to my website at www pinnacle senior placementcom perfect. And so next segment we’re going to talk a little bit about how can you help support your family members in a circle while you’re taking care of Mama Dad during this time, and Jasne will be back right after this. The preceding podcast was provided by pinnacles senior placements, LLC and answers for elders. Radio. To contact pinnacles senior placements, go to Pinnacle Senior Placementscom
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Founder and CEO of Answers for Elders, Inc., Suzanne Newman proclaims often, “Caring for my mom was the hardest thing I ever have done, but it was also my greatest privilege.” Following a career of over 25 years in sales, media, and marketing management, Suzanne Newman found herself on a 6-year journey caring for her mother. Her trials and tribulations as a family caregiver inspired an impassioned life mission outside of the corporate world to revolutionize the journey that so many other American families also find themselves on. In 2009, she became the founder and CEO of Answers for Elders, Inc., subsequently hosting hundreds of radio segments and podcasts, as well as authoring her first book. Suzanne and Answers for Elders, Inc. have spent 14 years, and counting, committed to helping families and seniors along their caregiving journeys by providing education, resources, and support. Each week on the Answers for Elders podcast, Suzanne is joined by vetted professional experts in over 65 categories including Health & Wellness, Life Changes, Living Options, Money, Law, and more. Suzanne lives in Edmonds, Washington with her husband, Keith, and their two doodle dogs, Whidbey and Skagit.