5 Questions to Ask BEFORE Hiring Home Care for Your Senior Loved One

If you’re looking to hire a home care service for your senior loved one, then you already know there’s a lot to consider. From personal care to medical services, you want a provider with experience who you can trust. So, where do you start? Let’s talk about features you should look for and what questions you should ask before hiring.
What kind of help can they offer?

Home care services are not a one-size-fits-all solution. Individual abilities and needs will determine the types of services that will help your loved one best. There are various medical and non-medical services usually available. Before hiring a provider, determine what services you need, and ensure they offer them. You should also check whether they provide services at night and on weekends or holidays. Some services that home care providers often include are:
- Daily Tasks: This includes things like bathing, dressing, using the bathroom, and getting around the house.
- Keeping the House Clean: Maybe your loved one needs help with cleaning, cooking meals, or running errands.
- Medical Care: Some home care providers can help with things like giving medicine, changing bandages, or using medical equipment.
- Companionship: Sometimes, just having someone to talk to and keep them company is the best medicine!
Before choosing a home care provider, it’s important to assess your loved one’s needs and determine what type of services will be the most beneficial. Then, check business websites and ask questions about the specific services you’d like to ensure are included.
What qualifications do the providers have?

Just like you want a good team on your side for a game, you want a qualified home care provider to help your loved one. Here are some questions to ask to make sure they have the skills and experience to give your loved one the best care:
- Who will be helping my loved one? Ask about the caregivers’ experience and qualifications. Look for things like RN (Registered Nurse), LPN (Licensed Practical Nurse), CNA (Certified Nursing Assistant), or HHA (Home Health Aide) in their titles. These letters mean they have special training to help people with different needs.
- Are they the right fit for my loved one? Make sure the caregiver has experience caring for someone with your loved one’s specific needs.
- Are they trustworthy? This is super important! Ask the company about their hiring process. Do they check backgrounds, references, and driving records? Do they drug test their caregivers?
By asking these questions, you can feel confident that the home care provider is qualified and trustworthy to take care of your loved one.
How much does home care cost and how can you pay?

Home care can be a big help, but it can also cost a lot. Just like anything else you buy, it’s important to understand the price before you hire someone. Here are some things to keep in mind:
- In the US, home care costs about $5,720 each month on average.
- Understanding the bill: Ask the home care company about their prices and how they charge. Will you pay by the hour, by the day, or by the service?
- Checking your insurance: Some insurance plans might help pay for home care. Call your insurance company and ask if they cover any home health services.
- Looking for help with costs: Some programs can help pay for home care, especially for veterans or people with low income. You can also ask the home care company if they offer payment plans or discounts.
Don’t be afraid to ask about costs. The more you know, the better you can plan and find the best care for your loved one at a price you can afford.
Be cautious of low-cost providers who compromise quality over cost.
How does the home care provider communicate?

Taking care of your loved one is a team effort, and that includes the home care provider! Here are some questions to ask about how you’ll stay informed and up-to-date on your loved one’s care:
- How will the home care provider keep you updated on your loved one’s health? Will they call you regularly or give you reports?
- How will they communicate any improvements they see in your loved one’s health?
- What if something changes with your loved one’s health? Will they call you right away?
- Will the home care provider keep written records of the care they give your loved one, the medications they take, and the activities they do?
By knowing how the home care provider will communicate with you and document your loved one’s care, you can feel confident that you’re always in the loop and that your loved one is getting the best care possible.
How flexible is the provider?

Life can be unpredictable, and that’s true for your loved one’s needs too. Here are some questions to ask the home care provider about how flexible they are:
- What are their hours? Will someone be available if your loved one needs help at night, on weekends, or on holidays?
- Can they adjust the schedule? Things can change quickly. Make sure the home care provider can adjust the schedule if your loved one needs more or less help than expected.
- What happens in an emergency? Does the company have a plan for if your loved one has an emergency and needs help right away?
- What if our needs change? Life happens, and your family’s needs might change too. Ask the company about their policy for ending services if that becomes necessary.
Help Finding Home Care

Choosing home care services can be quite an undertaking. It is an important decision that you should make carefully. To find the right provider, first research the company. Check online reviews, ask around, or consult with your family doctor. You should know everything about that company before hiring them. Try to find out whether they are licensed, insured, and accredited. Then, remember to ask these questions!
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Originally published May 14, 2024







