Humana and the 12 Days of Goodness, with Samantha George

*The following is the output of transcribing from an audio recording. Although the transcription is largely accurate, in some cases it is incomplete or inaccurate due to inaudible passages or transcription errors.

The following is a podcast from a qualified senior care provider, hurt, on the answers for elders radio show. And welcome everyone to answers for elders radio. And I am here on a very special weekend as we get ready to kick off the twelve days of goodness this coming Thursday, on December twelve, and I am here with our wonderful Samantha George, who is the Seattle Medicare sales manager for Humana. And Samantha, I’m so glad you’re here because you guys have been such a wonderful partner with us. So thanks for being on the show. Thank you for having me. Susanna, it’s really great to be here today. And well, I’m glad you’re here because you guys, it’s like we’re we have such a great relationship when it comes to Humana and and obviously you guys had such a commitment to our seniors and your hearts are totally in that place, and so I first want to say thank you to you for all that you do for our seniors and and I’d love to kind of cure your thoughts about humanist philosophy and why you sponsor the twelve days of goodness. Well, first I just like to say thank you, Susanne, for creating events like these that we can be a part of and that we can sponsor and and away for us to be able to get involved with the community like this. Yeah, human as a health and malve being company. So our focus is on giving people the ability to achieve their best health through COCLEX alons, you know, and and coordinated care and and making sure that they have that accessible for them. You know, in Washington State, or best known for our Medicare advantage products, which is great and it’s and that’s the one Medicare advantage for our listeners are the programs that sometimes seniors that have, you know, limited incomes and things like that, they can still have an offset of, you know, insurance that can help them, you know, with a lot of their expenses, medical expenses that Medicare doesn’t cover. That’s true, and Medicare advantage can be an option for anyone. Yeah, that a Carabo. Yeah, this Sherry can provide a lot of great additional resources and benefits beyond what original Medicare covers and provide a cost effective means for them to be able to have access to them. Yeah, and you guys? Yeah, you’re locally kind of based here in in the Greater Seattle area, but do you cover the entire state of Washington? Don’t set Nampa? Yeah, so we do have, you know, our core presents that we have here in the greaterm pewter sound area, but we have offices in Washington state. We have one here and federal way, you know, so in this area and then we have an office in Vancouver as well. That’s awesome. But we also have we that agents across the entire state of Washington. So the ARCUMENT agents can come out and actually sit down and meet with you facetoface, and whether that’s across the kitchen table or at a local coffee shop or your library, you know, wherever it’s going to be most convenient and comfortable for you, we can come and meet you there because we want to meet you where you want to be a right it’s going to be comfortable and you’re really you know what I love about knowing you guys is you guys are so available for seniors to ask questions of without any obligation whatsoever. You’ve just been this great. You know, navigating Medicare is so complex and complicated and certainly to have a partner like you guys that can help answer those questions is such a benefit to all of us. Yes, and Medicare is complicated. It’s not. It’s not necessarily the most easy subject, and that’s why it is great to have a valuable partner and resource, that an agent, someone that you can turn to ask those questions that you know you may be needing answers to, because those seeing it, those those questions can impact your overall healthcare, okay, well being outcomes. You know everything that’s available to you and knowing how to use your benefits. Yeah, well, and that’s the thing, because I think people don’t realize what kind of benefits they true have when they have a Medicare advantage program. They don’t necessarily know what it covers, what it doesn’t cover. There’s things that they may forget about. I know that we certainly work with that within and I want to talk a little bit about veterans when we go to to our next segment, but I really am interested to in in you know really as you’ve sponsored the twelve days of goodness. I I know that it’s about getting out in the community, but tell us a little bit about how our vents fit into the mission of Humana. So Humana, again, it’s a well being company, and and not well being doesn’t just mean going to the doctor right. It doesn’t mean just just that clinical piece. It’s an important piece, but it’s not the only piece of it also means, you know, do you have support at home? Do you have resources? Do you have food, healthy, nutritious food that you can put on your table? You know, all of these things we refer to as social determinants of health and human has is focused not just on that clinical experience, which we feel should be a very valuable experience, but the whole person healthy. You know every component that comes together to determine whether or not you feel well right and whether or not you have good health. You know for your entire being. You know, and that is so important because obviously the mission behind twelve days of goodness is about loneliness and about isolation, and so many of our seniors today are isolated. THEY THEY THEIR WORLD GETS smaller as they lose their mobility, they tend to hunker down, the TV becomes their best friend and that can be really detrimental to conditions like dementia, Alzheimer’s, different things like that. Deep seated depression. It can turn into making them more accident prone because they may be in a situation where they can’t keep up, you know, with their home or with the home maintenance or things like that. And so to talk about being a health and wellbeing company, I think that’s one of the things where you are going out to these events and seniors are excited to be there. It brings joy to their life and to be a part of in some cases this is the event that they look forward to every year. It’s kind of there, you know, their their biggest celebration for the holidays and you know, to have a partner like that, humanity that is invested in that kype type of a wellbeing, to me is so valuable. It’s truly important. So I’m still thrilled that you guys are part of it. For sure. I’m more thrilled to be a part of it any time that we can bring a little bit more joy and as someone’s life, and that’s we want to participate with, that we want to be part of absolute. So we are talking again to Samantha, George and Samana. That is the Seattle Medicare sales manager of Humana. And you are you kind of oversee kind of the district or the area? Samantha’s that correct? That’s kind of your role. So you work with a lot of the offices. Yes, so I’m do you manage the market and that includes, you know, north Peweda sound and even eastern Washington. Wow, so you’re in the road quite a bit. Then I am. I am a world warrior. That I do love it. Yeah, I know it. So often I’ll talk to you and you’ll say I’m in Chicago, I’m in someplace else. It’s like you’re amazing. You’re definitely our road warrior. So I’m curious. You sponsored, you were our partner last year. Tell us a little bit about some of your favorite memories. I’m kind of throwing you off guard, but what are some of your favorite memories from last year from the events? I think seeing the expression on the seniors faces when they got to participate with some of the different seahawks legends that came in, the joy on their face with with getting that type of kind of community engagement and involvement and seeing how many people came out to support it. And we’re not evolved and we’re happy to be there, not with a sales agenda, not with an intention to gain something. Now it’s all on a financial aspect. From it it was about being a good pillar of the community and I think that is such a beautiful thing. Well, and I appreciate that too because, you know, it blows me away every year how many of our senior show up in Seahawk’s swag. They are they dressed to the nines and I love that they are. They’re you know, their enthusiasm cheering for the hawks. And I think the other thing that I think about is, like I’ll never forget of him out about a moment, and I’ve mentioned this on the radio before, but you you were the ballard event last year, weren’t you? With Steve Rabel? I think you. Yes, I went. So remember when sweet Paul Scanzy, who I love, who’s a firmer receiver and they’re both wide receivers and they both played it just about the same time. Scott Paul was right after Steve Rabel. But the thing that’s interesting is is Steve is kind of like the head guy that kind of talked all the time and Paul was kind of quiet in the corner. You didn’t say too much and then all of a sudden is a gentleman raised his hand and he said, I just want to thank Paul scanzy for making the play that got us to this through the Division Championship in Miami. And they talked about this Hail Mary Pass and remember that, and this was back in like one thousand nine hundred and eighty two or something like that, like way back when. But it’s like those kind of memories that they can share together. That is so amazing. It’s like reminiscing and it kind of brings this equal ground with everybody because they all have kind of shared these times together and I think that that’s kind of one of the things that’s so amazing of what these events have done and we’re grateful. It wasn’t for a seahawks legends to step up and be a part of these events, you know we’d be, you know, just so totally grateful for their outreach as well. So yeah, so, Samantha, we have about a minute left. I would love to talk to you a little bit about just really how how can you know what kind of events? What are you going to be doing for events this year, for twelve days of goodness. You’re going to have a table there and answering questions. Tell us a little bit about how you going to be at the events. So we will be at the events, staffing a table and having some goodies and give away. It’s like we could last year. Awesome. We will have agents and people there that are able to answer your questions. Awesome. You know, concerns anything that you are looking to you know, have answered at that time. We can always help with those things, but mostly were there just to spread that love and enjoy at this time of the year. Got You guys are going to be wearing swag as well. We did last year. Always do. Yes, we want to sport our seahawks. Yeah, you know, we’re definitely grateful for them coming out. I think it just makes the event such a beautiful, joyful celebration and it just makes it a very magical event. And so, for those of you that are interested in attending twelve days of goodness, we have a calendar on our website at twelve days of Goodnesscom and if you’re interested in learning more about Humana, you can actually go to the website, can’t you? What? Absolutely, so you can go to humanaycom slash Medicare to learn more information, or you can always call our local office at one eight hundred seven eight, one four, two, zero hundred and three, and you know, we’d be able to help you with any questions that you have or are a set you up with any thoughts, I mean, and we’re going to come back the next segment and Samantha will be right back. We’re going to talk a little bit more about Medicare and your work with veterans. Thank you, Susan. Answers for elders radio show with Susan Newman hopes you found this podcast useful in your journey of navigating senior care. 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