Juli Anne Gibson with Real Estate 55 Plus talks about selling real estate when adult children and their senior loved ones live in different states.
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*The following is the output of transcribing from an audio recording. Although the transcription is largely accurate, in some cases it is incomplete or inaccurate due to inaudible passages or transcription errors.
This is a special presentation of answers for elders with real estate fifty five plus. Happy Saturday, everyone’s answers for elders radio and we are here with our sponsor and special guests from real estate fifty five plus, Julie and Gibson. Welcome, Julianne. Thanks, Susan. I’m glad to be back. You know you you guys, when you talk about all the different things you do for seniors, and of course, this it’s the summer and people are coming and going and making changes and moving and as a result, there’s a lot of families that might have senior loved ones that might live elsewhere. You know they you’re the children and you’re listening to the program here in Seattle, but your parents might live in Chicago or, you know, Louisville or Dallas. How does your service come into play? Great, well, our service is real estate fifty five plus, which we’ve designed as specialized real estate services for both the senior and their adult children. And when we talk about the adult child, oftentimes the adult child is caring for an aging parent or there the executor of an estate for an aging parent, or perhaps they’re just trying to find out answers about, you know, that cell of a home for their senior parent, parent who lives out of state, right and one of the resources that we have is we look for top agents who, number one, understand a local market, they’ve been successful listing properties and they understand the senior component. We layer on top of that what we have tried and have been successful at as far as experience in the transition and the transaction for a senior that either lives across country that’s moving here or the house is now in probate and the home needs to be sold and you know you live eight hundred miles away from where the home is located, right, right, and you know, one of the things you talked about is a real estate, real estate agent that understands the senior component correct and I know the industry makes an attempt because they talk about transactional things with seniors if somebody has a certification, I don’t, at least in my experience, have ever seen a real to understand that emotional piece. You guys are really the exception by taking that to the next level and I am really impressed by, you know, a lot of the things that you do around that with service to seniors. Well, thank you, and I think part of it is I come from the senior industry. Prior to my career real estate, I worked as an associate executive director of a long term retirement community, so I had the opportunity to actually work and live with, you know, over four hundred seniors. So often time, if an agent who’s been successful in real estate understands the majority of the senior transition but get stuck or stymied where what’s going on, they can always call you can coach them through that scenario r based on past experience. Well, and are the other extreme is sometimes an agent ends up being the therapist and they don’t necessarily know how to take it to the next level of getting the business done. Needs to be done. Absolutely. So there’s that delicate balance I’m sure that you run into. There is an at really understanding when is it time to recommend and refer to see somebody’s going to help them through the emotional side and recognize that and be compassionate, but understand that your goal and your licensure is about selling the home well and also just knowing what services are out there. Absolutely how many realtors don’t know that even geriatric care managers exist or that home care agencies exist, or that you know, there are aging in place contractors that exist and all different types of services out there that could definitely be a factor in a inner relocations. Absolutely, and that’s why we like partnering with Answers for Elders, because we know that you’re vetting the service providers right. So we fell confident referring a lot of our clients to the answers for elders website. They can go online, look at the experts questions and answers, and then we feel confident referring to that. What happens when somebody’s in New Mexico is that we rely on those local real estate agents that we’ve chosen to have those identical relationships with other vendors. Well, and Julian, it goes likewise. How many of my school friends that are up in Anichordis and you’re you know, you’ve been amazing because you’ve been able to handle help for, you know, people that live even an hour away, people that know and that you’ve been in resource for me even and I’ve known that if I turn something over to you, no matter where it is, it’s going to be handled beautifully and I’m really thrilled for that opportunity to have that, you know, collaborative relationship with you. So let’s just say let’s let’s talk about a typical family. I’m sure. I know back when we were growing up, you know, when we were younger, grandparents were probably around more, you know, clay were it wasn’t. But now the world’s change. You know, we’re plane right away. Opportunities go to different areas and a lot of us here in Seattle are here because of technology. We might work for Microsoft or Amazon or something like that and we have parents that might live in, you know, Oklahoma or Texas. Tell me about that process. If somebody’s going to move their parent to be near them, what typically happens? Well, the one of the very first things that we do. We identify is a location at where the properties at, and we’re fortunate with real estate. Fifty five plus. I hang my license at Keller Williams real estate, the brokerage, which is the number one real estate company by aging count in the world. So we have a network and resource that I can go online in any major city within the United States and we have something called white pages and I can identify an agent in a location where we have a senior that’s living. Most often we already have established relationships with real estate agents and we’re going to call and explain this is what our seniors looking to achieve the o they’re going to be moving up to our area and we need someone to help with that particular process. On the side that’s up here in the northwest is a senior housing advisers as that can actually help try to choose a community for MOM or dad to move to. Awesome. And then the best case scenario is to move Mama Dad up to the Pacific northwest prior to putting the House on the market. Sure it is a lot easier to sell a home when the seniors not living in it any longer. It’s also more respectful when buyers are coming through the property itself. We can work on the house. So we’re looking at what can we do pre listing, during the listing and then after the listing? Sure, but our major concern really is the senior and getting them to the place that they need to be at first right. That sounds really reasonable. And then obviously you know your your service is there no matter what agent. You work with erect, you can help educate that agent on the resources we can. We Are we do have standards of practice. The agent has to have been in the industry for at least three years, works full time and has to be in the top twenty percent of her market area as a listing agent. So we already know that they have a success with that. They we have a skill set that we’re looking for as far as guiding somebody through the process and not getting bogged down on the emotional aspects of the consultation perfect. That is critical, and their questions that we can ask, the answers are going to tell us at that person actually is a good fit for us or not. So your vetting, we all agents really importantly, which is important, and we are talking again to Julian Gibson from really state fifty five plus, who is also our sponsor of today’s program Julian Filmy, and a little bit about just now. Obviously families are concerned about moving their parents. They are you know, what do you need to know about a home? You know, what are the general questions that you’re going to ask a family if they’re going to be relocating here, if they’re going to be relocating the adult children, the senior themselves either. Okay, a lot of the questions that we’re going to we’re going to talk about are what items are going to be bringing with you, okay, and how are we going to secure and make sure that those items are going to get to your new home safely, hmm, unbroken, and that they’re going to get here quickly? And we work with a couple different companies that are national that actually work with seniors and making sure that items are packed correctly and that they’re going to arrive at the same time the senior does. Because most importantly is when you move into a new place, you want it set up and ready, you want your pictures on the wall, that you’re not stressed about having to sir, create this home environment over a long period of time. So that’s probably one of the very first things that we look at. The other is is there going to be a financial strain moving from New Mexico up to the Pacific northwest? And if they’re moving to an assisted living community, are they relying on the net proceeds at the cell of their home to pay for that? Many times they are yes, and it will say fifty five plus. We offer gap funding at no charge to our seniors, so we actually pay that gap to the community itself. That’s wonderful, and then we get reimbursed for the net proceeds at closing at no charge the senior. That’s wonderful. So you’re able to kind of help them ease that transition into that to that community. We are and the number one reason is because our priority is at the senior get where they really need to be and if financially there’s that gap, we want to make sure that that’s not going to be a hindrance for them moving forward. All that sounds, you know, really well, so do wean and as far as the process goes, you know what’s the timeline? Usually what happens? Of course, every market’s different. You know, I’m assuming that property sells much quicker, let’s say, here in Seattle than it would and you know, in a rural area like Wyoming. What is that true? Well, I don’t know anything about the Wyoming real estate market. Yeah, so I’m going to rely on the local expert, real estate expert that we’re that we’re hiring and that we’re working with with the senior to give us truthful honest, okay, interpretation of what’s going on with the market, whether it be a seller’s market, a neutral market or a buyers market, because that’s going to help determine the time frame. And then are you able to coordinate like the move itself, or is that with somebody else? Or how does that happen? Yeah, we conciers that piece of it. We do it free. It’s part of our service per. So we use something called a sequence and flow and we start with the date the homes going to go on the market and that all the steps that happened before and after. Wow. So it’s kind of like a project management tool that we use it. We created that really gives everybody a timeline was can be adjusted in case there’s change, is sure, but when you have something set to paper with a date and what the project is and has it been a chance to get accomplished? Right, absolutely, right, right. And then as far is the emotional side of it, I’m sure you know that’s a big piece with both sides of the family. Absolutely you’re dealing with the family here in the puget sound and you’re dealing with an agent and the parent at the other end. Absolutely, so cummunication is critical, it’s key, and that you can’t have enough communication with the senior, the adult children and the other a gent wow. So, Julian how do we reach you? You can reach us one of two ways. When is that our eight hundred nine, which is one eight hundred sixty four, one hundred and five, five three, or our website, which is real estate five plus dotnet. Julianne, thank you so much for sharing all your wisdom today and thank you again for sponsoring today’s program thanks, Suzanne. This has been a special presentation of answers for elders with real estate fifty five plus. For more information for real estate fifty five plus, go to age with choicecom. That’s age WI, T SHOIICEECOM
Suzanne Newman, host of the Answers for Elders radio show and podcast, proclaims often, “Caring for my mom was the hardest thing I ever have done, but it was also my greatest privilege.” Following a career of over 25 years in sales, media, and marketing management, Suzanne embarked on a 6-year-journey caring for her mother. Her trials and tribulations as a family caregiver inspired an impassioned life mission outside of the corporate world to revolutionize the journey that so many other American families also find themselves on. Answers for Elders provides education, help, and support to families, caregivers, and seniors across the country who are experiencing their own unique journey within the complicated world of Eldercare. Each week, Suzanne is joined by vetted professional experts in over 65 categories including health & wellness, life changes, living options, money, law, and more. Suzanne lives in Edmonds, Washington with her husband, Keith, and their two doodle dogs, Whidbey and Skagit.