Senior Resources » 5 Ways To Keep Seniors Safe From ‘Granny Scams’

5 Ways To Keep Seniors Safe From ‘Granny Scams’

text scam

Hello Toni,


Recently, a local news channel exposed a “granny scam” which stole thousands from an elderly woman who thought her adult daughter had been kidnapped. This is the second scam that I have heard about recently. A friend of mine had a phone call from their “grandson” who was in jail and needed $1,600 to bail him out. Both calls were false and scammers like this have taken millions from America’s elderly!

What is strange is that in both situations the victim was told to go to CVS or Wal-Mart and use Money Gram to instantly send the money. They knew all the personal information about the senior’s family and even the nickname that they called their grandparent. Cash was wired, no check or credit card used, so there was no way for those scammed to get their money back.


I thought this would be a great topic for the Medicare community. Please explain what to do if we get one of these calls!

Andy, a concerned Grandpa from St. Louis, MO

woman showing her grandmother a tablet and how to stay safe from granny scams

Great Story, Andy,

Millions of Americans over the age of 55 are on Facebook and other social media sites, which contains easily accessible personal information. In today’s rapidly growing internet society, it is easier than ever for hackers and scammers to get their hands on our personal data, which helps the scammer steal from unsuspecting victims whose grandkids are more valuable than diamonds and rubies.


Many believe that only their family and friends can see their personal information and what they are posting, but the slime of the internet is watching. Your Facebook account shows thieves your personal information, such as where you live, postings with family and friends, and your or family members’ nicknames. We post personal information about special family occasions, our new cars, engagement rings, and pictures of vacations and road trips – letting thieves know when we are away from home and providing them with all they need to pull off a scam!

Related: What Is Spam and How Is It Harmful To Seniors?

We always tell our kids not to talk to strangers, but we tend to forget that we all communicate on Facebook, Instagram, and other accounts with online “friends” whom we have never met and really are strangers. Then you get that phone call saying your grandson, daughter, or family member is in jail or has been kidnapped. He or she now needs your help and only money will solve this problem. All the scammer has to do is Google the grandparent’s phone number, make the call, and the swindle is on!!

Money Gram is the easiest payment system for thieves to manipulate. Be aware of what you are placing online. Scammers take advantage of seniors’ compassion and their eagerness to help a family member who is in trouble.

How to Keep Seniors Safe From Phone and Internet Granny Scams

senior scam

1 – Make elderly loved ones aware of this scam.


2 – Have a special password that only you and your family members know. Do not post this special password online or anywhere outsiders can view it.

3 – Ask the caller detailed questions that only your family members would know.

4 – Call other relatives to determine the whereabouts of this family member.

5 – If the caller (who is the scammer) says this situation should be kept secret and not to tell anyone – this is a red flag!

Toni Says: Check on your loved ones by calling their current phone number. Even if you suspect a granny scam, always verify they are safe!

Scammers are often operating from other countries, making it almost impossible to prosecute them.

Originally published September 21, 2023

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