Marlene Diaz talks about Hospitality Home Care opening a new facility, the Hospitality Adult Family Home in Federal Way, WA, by the Twin Lakes Golf and Country Club. It’s a six-bed home and is a little more personal than living in a community. They have four private bedrooms and one that is shared. Candidates would be over 55 and have a variety of health issues such as Alheimer’s, Dementia, or Parkinsons, who would need a higher degree of one-on-one care.
View Episode Transcript
*The following is the output of transcribing from an audio recording. Although the transcription is largely accurate, in some cases it is incomplete or inaccurate due to inaudible passages or transcription errors.
The following podcast is provided by hospitality homecare and answers for elders radio. And Welcome back to answers for elders radio everyone, and I’m here with Marlene Diaz from hospitality home care. And Marlen, you are not here in the studio with me today, but you have some exciting things happening and so I’m just really glad you touch base with us in the studio today. Well, thank you for having us. Against Hasan the pleasure. Well, we’re excited because obviously hospitality home care has been doing some great things in in the puget sound area and you know, we’ve been had you here in this studio before and we’ve talked about some other topics. But you guys have a some kind of big news. Tell us about your big news. We do. We have just opened up our brand new adult family home located in federal way. That’s wonderful. So tell me a little bit about what an adult family home is. So an adult family home is a sixth sed home. It’s a little more personal than living in a community. We have room for six and right now our adult family home has four bedroom that are Riv it and the one that is shared, uh, Huh. That’s wonderful. And and as far as when you have this type of a community, if I’m a, you know, an individual that has a senior loved one, what would make my loved one a good candidate for an adult family home? Over maybe assist a living or over, you know, Home Care? What would be the kind of the determining factor in your mind? So for adult family home it would be you’d need to be fifty five or over. There’s a variety of different health issues that you may have to be accepted into adult family home. Alzheimer’s, dementia, insens any of those to do diseases that you may have. We can help you throughout your your time though. And you know, one of the things that strikes me about an adult family home is that you really have the ability to have a higher degree of one on one care, and I know for a lot of seniors that’s important. There you may have a mother or a father out there that really is is more of a, you know, more of wanting hands on or needing a little bit more of a higher elevation of care, and I think in that case adult family home would be amazing. You guys have a brand new community and is called hospitality adult family home. Is that correct? Yes, it is. Okay, I want to make sure. And where exactly is it located? It’s in federal way. What area in federal way is it located? So it’s on twenty S. it’s on the twin lakes golf course. Oh Wow, that’s a really great area. Tell us a little bit about the community. Absolutely so. With our adult family home, we will have two staffs in the morning and in the evening to help out. I know that those are the Times that get to be the busiest, getting US breakfast, getting yelled. Will also provide lots of activities for them to do, whether it’s going out into the community, whether it’s doing stuff there. We plan on having an activities director who’s going to be bringing it a music having hound them days for the families to come and visit, have breakfast or a brunch with their family or loved ones there, and I really think that this is going to be a great adult family home. It fits right on the golf course. It’s very private, very quiet. Our backyard literally is the golf course. Well, I love that. I love that. So you know, if you have a loved one out there, to our listeners that, you know, maybe dad or mom were avid golfers when, you know, when they were, you know, really active in their lives and this might be a wonderful way for them to still connect and be out there and and certainly have the ability to have somebody to take care of them throughout. So I have a question for you, Morley, and and I guess this is one of the things that kind of intrigues me about adult family homes. I have noticed. I guess one of the Great Things about adult family homes is is that, especially if you have mom and or dad that have different types of needs of care. You know, the Nice thing about an adult family home is that level of care can truly be customized to each one of your your loved ones, and they can also be together in like it’s like they’re in their own home. Isn’t that correct? Yes, it is, and and I think that’s the key. So, so if, let’s say dad is really doing well but mom’s got dementia, you know, normally if you go into an assist a living or something like that, they’d have to live apart, wouldn’t they? Yes, they would, and with us it. You know, like I said, we have one shared room and I think that this is one you know, when I showed the home off, it was something that they were intrigued with when we showed off the home. Is that we do have. We would love to put a couple in there. We know how difficult it is to keep a couple together and, you know, have care for both of them, not just one, even if one needs more than the other. Sure, sure, and obviously too is just having the ability of being in a small, you know, independent house. You don’t feel like you’re in a you know, in a institution. You know, it’s really that one on one care. Yes, so, if if I’m looking at a difference between assisted living for my parents, Marlene, or an adult family home, what would you say are the major differences? The level of care you get? When you’re an assisted living you’re going to get less care because there’s other people that need care as well. When you’re in an adult family home, you the caregivers have six clients they take care of. Not Maybe not all those clients will need care. Let’s say three, four might need more heavier care. That gives a lot more time to take care of everybody rather than spending a short increments of time with them. It’s more personable. These are the people that you’re living with. These can become friends, you know, for the rest of your life. Yes, I think so too. And I think the other big thing that we often don’t think about, but if your loved one has mobility issues, if they’re going to walk from an apartment all the way down to the lobby, that’s some in some cases, many cases, quite a hike for a senior. Not that that’s not a good thing for them to get exercised, but I think one of the things that’s really great is is being in a smaller community like an adult family home, is they don’t have to walk, you know, forever to get to a meal. It’s like being at home, absolutely like being at home. It is and the you know, we want to make sure that they feel at home, that this is their home and that they can look to us as a family member. Uh Huh, Uh Huh, and I think well as the people that are going to be in the home. Absolutely well, that sounds really like a wonderful, wonderful way to be for sure, and and I certainly am excited about your community. So, overall, tell us about your company and you know what’s your mission and what kind of set you guys apart. So, like I said, I’m with hospitality home care. We provide in home care and now we have this expansion to the adult family home, which is connected hospitality adult family home. Want to make sure that your loved one is taken care of and they’re getting the right care they need. I take a lot of time and pride into when I complete an assessment with my clients, making sure that I’m able to meet their needs and that my caregivers do the same. I am the caregiver as well and it’s very important to me to make sure that my clients are well taken care of, as well as my caregivers well, and I think that’s that speaks volumes more lean because you are also, you know, they’re out in the field caring for seniors. And obviously, when you talk about an assessment, what to families, you know, what is it? What kind of family expect when you come meet with them? What kind of questions do you ask them? Well, you know, they’re very basic questions. What are what are you needing help with? What can we do to assist you? What kind of meals do you like? What don’t you like? What can we do to better assist you throughout your day? Hmm, you know, what is your current situation? That has at you know, required you to get help. And then, obviously, in that assessment now you have the option of is this a good environment for a senior to thrive in at home, or maybe there’s another option to be able to step them over to an adult family’s home situation. I’m sure that’s likely what goes through your mind as well when you’re doing these yesment and in these situations. I you know, before our adult family home was open, I would offer different options for them and you know, I let the family know. I think that, you know, they’d benefit better from doing something like this. I can help you out by looking further into either an assisted living adult family home or, you know, maybe the family is looking for a few hours and that family members not going to benefit from those few hours. I think eventually they’ll end up getting more hours, not so that we can have the more hours, but so this family member can have the proper care right well, and I also think to marline when you when you talk about a loved one that is at home in their own home and one of the things I always am concerned about is loneliness, where they wouldn’t be that have that loneliness factor in an adult family home. They’d still have all the comforts of being in their own home. But that’s the really nice thing about it is is that if they are isolated at home, that can present a challenge. Cant yes, it does, and that you know, one of the things about the adult family home is that you have these six people there that you can talk to, you have the caregivers, the staff is going to try and get everybody together to do things that you would do normally as a family, whether it’s baking cookies, whether it’s throwing together a salad, whether it’s painting or, you know, listening to music or even having Brench with your family members and having the clients in the home be together as a family. Well, I love that and I’ve loved that you’ve been on the show today, Marlen. So how do we reach you? Well, I am always available by phone at or email, and my number is to zero six nine thousn nine hundred and sixty six Ninezero, and that’s at hospitality homecare or my email at MBA’s at hospitality homecarecom Marlene, thank you so much for being on answers for elders radio and we’re so excited about your new community. Thank you so much. We are equally excited. The preceding podcast was provided by hospitality homecare and answers for elders radio. To contact hospitality homecare, go to hospitality homecarecom
Suzanne Newman, host of the Answers for Elders radio show and podcast, proclaims often, “Caring for my mom was the hardest thing I ever have done, but it was also my greatest privilege.” Following a career of over 25 years in sales, media, and marketing management, Suzanne embarked on a 6-year-journey caring for her mother. Her trials and tribulations as a family caregiver inspired an impassioned life mission outside of the corporate world to revolutionize the journey that so many other American families also find themselves on. Answers for Elders provides education, help, and support to families, caregivers, and seniors across the country who are experiencing their own unique journey within the complicated world of Eldercare. Each week, Suzanne is joined by vetted professional experts in over 65 categories including health & wellness, life changes, living options, money, law, and more. Suzanne lives in Edmonds, Washington with her husband, Keith, and their two doodle dogs, Whidbey and Skagit.